THE five-star Ritz Hotel has been accused of serving budget frozen chips to
punters forking out £6 per portion.
The Sun on Sunday followed up a tip from a disgruntled diner and saw boxes of
McCain classic medium cut fries being delivered via a side entrance.
A Ritz spokeswoman insisted yesterday the bargain snacks were dished up only
to staff — and that customers were served a freshly-made variety.
We visited The Ritz after a TripAdvisor reviewer complained of eating
“pasty finger-sized chips” — and a tip-off that this was because the hotel
was serving up the budget version.
The reviewer, who ate in the hotel’s art deco Rivoli Bar restaurant, wrote:
“The Rivoli Bar is a glamour drinking hole decorated in tonnes of gold.
“I ordered the Steak Tartare with French Fries which is very impressively
prepared at your table and it was sublime.
“What a travesty to serve cold, under-cooked chips — chunky, pasty,
finger-sized chips not straw-like, golden French fries!
“I didn’t like to complain as I was celebrating with a friend. But at £32 it
was a disgrace.”
Our reporter went to the Rivoli Bar and ordered the grilled fillet steak
club with Bearnaise sauce — costing £28 — and the native lobster royal club,
at £32.
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Both came with chips. Presented in a small silver serving dish, these tasted
similar to McCain’s. Their size was also a medium cut, just like it said on
the boxes we saw outside.
A side order of chips at The Ritz in Piccadilly, central London, costs £6. The
McCain fries we saw wheeled into the Grade II listed hotel are £35 per box.
The spokeswoman for The Ritz, where rooms cost up to £1,385 a night, insisted
customers would not get the budget chips.
She said: “At The Ritz London in The Rivoli Bar, The Ritz Restaurant, William
Kent House at The Ritz and Room Service, our guests enjoy hand-cut fresh
potato chips, cooked to order.
“McCain chips are only served in our employee restaurant, where they are
enjoyed by all.”