EMPLOYEE SECRETS

I work at Costco – here are six staff secrets and yes, products are moved deliberately to confuse customers

A COSTCO employee has revealed six juicy staff secrets about the retailer, including why their products are never in the same place every time you go back.

Paige Saunders, who has worked at the chain for several years, went into further detail about how they get you to spend more money.

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Paige Saunders debunked myths about CostcoCredit: YouTube
: "We aren't hiding things to trick customers or moving things on purpose. Another team does it overnight.

"Finding the products ourselves after things have been moved is the most infuriating thing ever.

"I will walk around the whole store because yesterday, it was in the right spot, and today, it's in a completely different spot.

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"We aren't doing it, the night merch team moves everything on Sunday night. Monday, it's the start of the week and everything is moved and all sale items are where they should be.

"They also have a floor plan that every night they move things that are on sale.

"It's freaking frustrating because you're trying to help people and you can't find them!"

ITEMS GET MOVED

Saunders claimed that the employees themselves don't choose to move items around the store, but that the directive comes from corporate.

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"When you're in the search of something specific, they move them so you spend time looking for it and on the way, pick up other things," she claimed.

"New products are also placed at the end of the aisle because you'll just see them and pick them up as you go."

WHO UNLOADS THE SHOPPING CART?

According to Saunders, customers are actually the ones who are meant to unload their carts on the checkout belt. Not them.

"One of the most infuriating things is when a member is standing there, looking at their phones, looking around, or looking at the stuff on their cart, or worse, looking at us!" she said.

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