I’m a Trader Joe’s superfan – there’s a secret in-store policy that could change the way you shop there forever
A TRADER Joe’s superfan has revealed there is a secret in-store policy that could change how people do their shopping.
The hugely-popular grocery chain is known for offering samples of its products to customers, but the store also has a simple returns policy.
A , from Missouri, revealed a bottle of lotion they had bought was defective as it had a broken pump.
They returned it to their local store and crew members invited them to choose a replacement.
The shopper also bought arugula that went bad days after it had been bought.
They explained the situation to a staff member, who said they could pick up another product for free.
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The Redditor posted: “Common sense approach to return.
"I wouldn’t have returned the bad arugula at my local grocery store cause it would have been more of a pain than the $1.99 I paid for it, but since TJs makes it easy, I’ll do it there.
“For something that is such an infrequent occurrence, it makes me like the store more than I already do.”
Another said they had returned the truffle ravioli simply because they didn't like it.
They posted: “I always feel guilty returning things but not once as a crew member balked.
“I once even mentioned that I didn’t like a frozen item and they told me to bring it in.”
While, one shopper was given $1.99 in credit when they returned zucchini fries, according to Delish.
Shoppers recalled that Trader Joe’s crew members didn’t ask for receipts when they returned unwanted items.
A Reddit user, who claims to be an employee, said: “Sometimes it’s preposterous, but for the vast majority of customers who don’t take advantage it is worth to make their dissatisfaction with a product easy and pain-free to return or replace.”
Meanwhile, another worker surprisingly revealed that meat is the most stolen item.
The unnamed Redditor, who apparently works in a store in downtown , claims it’s harder for shoplifters to pinch a bottle of wine.
They said vacuum-packed steaks can be “pocketed easily” by thieves.
Meanwhile, ex-employees have revealed some of their pet hates from their time working at the store.
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One former worker blasted customers that don’t pick up their trash.
And, they urged shoppers not to blame workers if the parking lot at their local store is small.
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