helping hand

I volunteered at a baby bank – it’s a hard slog but so crucial… I’m desperate to return, says Fabulous writer

IF not for the jolly bright sticker on the window, you would be hard pressed to know just what goes on behind the shutters at Leeds Baby Bank.

At first glance, there is nothing to suggest that in an old city centre record shop, an army of hardworking women are sorting through clothes and organising them into boxes.

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Claire Dunwell spent the day volunteering at the Leeds Baby Bank, a service which provides vital help for struggling families

I have come to spend the day volunteering as part of Fabulous’ Baby, Bank On Us campaign, which is urging readers to donate essential baby items, money, or offer their time to one of the 200 hubs across the UK.

With the knock-on effect of the crisis in the Ukraine as well as the Covid pandemic, more families than ever are relying on baby banks to survive.

Across the country, volunteers work hard to provide struggling families with basic but crucial necessities such as clothes, cots, prams and toiletries.

Within minutes of arriving, I can clearly see the magnitude of the work that goes into sifting through donations and making sure they are packaged up and sent out to the next family in need.

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And it is thanks to the team of staff and 25 volunteers at Leeds — who include parents, grandparents, and retirees — that it runs like clockwork.

It is easy to sign up and, as a mum of two, I feel the need to do whatever I can to help as soon as I step inside.

During my visit, I’m welcomed by charity manager Ellie Brown, 43, who has been with the bank since it moved from nearby Bramley four years ago.

Her role involves fundraising and marketing for the charity, which is the brainchild of founders Chantal Nogbou, a mum of four, and social worker Faye Freeman.

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Since its launch six years ago, Leeds Baby Bank has grown from receiving just a few referrals a week to more than 100 a month.

Ellie tells me: “We receive referrals from social workers, children’s centres, midwives and health visitors. That’s roughly 400 people who we help each month.

“Once we have a referral, our volunteers bundle up what the family needs and our three drivers deliver in the community.”

Leeds Baby Bank also runs an outreach service on Thursdays in four children’s centres and community hubs, three are “drop-in” , the fourth is referral only.

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Ellie says: “This all happens thanks to the staff and volunteers who are the lifeblood of the charity.”

Ellie’s enthusiasm is infectious and after putting on my pinny, I cannot wait to muck in.

It is branch manager Jackie Appleton who shows me around.

There is row upon row of boxes where baby and toddler clothes have been divided up with precision, according to gender and age.

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The staff at the Leeds Baby Bank have an infectious attitude which makes you want to muck in and help

What are baby banks?

- Baby banks provide essential items for babies and young children whose parents are living in poverty – including nappies, wipes, clothing, bedding, Moses baskets, cots, blankets, toys and books.
- There are over 200 baby banks in the UK, and they run out of shops, community centres, warehouse units and even people’s living rooms and garages.
- Last year 4.2 million children in the UK were living in poverty and 800,000 children lived in a household that used a food or baby bank.

Public donations are dropped at the door, within a pre-arranged time slot, and my first job involves rummaging through a bag of baby gear and splitting it into piles.

There is a real community spirit inside the four walls and I am advised to keep items that are in good condition, with the rest going into recycling.

As I get to work with volunteer Anne, a former NHS worker, she tells me it was Jackie who persuaded her to work at the bank.

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She says: “I was in the cafe at Marks & Spencers when I bumped into Jackie.

“We went to school together and she told me about the baby bank and the work they do.

“Eighteen months ago, I started volunteering regularly.

"During a typical day, I clean things down, take in deliveries, sort through clothes and put referrals together.

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“So many families need our assistance and helping other people is so important.”

Around the table, we are also joined by volunteer Bernie, who used to work as a health visitor.

She has devoted two days a week to the bank for the past six months.

This involves helping at the hub and meeting families at the outreach facility.

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She says: “There’s such a need for the service and it’s about giving back to the community and using the skills I learned during my previous occupation.

“Although we offer a specific service to families with babies up to five years old, we also signpost families to other services they might need.

“Families are so grateful for the work we do, which is the best part of volunteering. Knowing you’re helping people is so rewarding.”

Back on the “shop floor”, I am told there is a delivery of mum and baby toiletries, as well as sanitary products and cots, waiting in the unloading bay at the bottom of the building.

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Ellie explains that although the room might look well stocked, the charity relies heavily on the continuing support of the public.

Baby banks provide essentials for young mums who need them mostCredit: Olivia West
Baby Banks are calling for more volunteers to help provide valuable help to struggling families

WELL-OILED MACHINE

Today, they are especially in need of clothes for toddlers and children up to the age of five.

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She says: “Our funding is made up of public support, about a third of our income comes from their generosity, while grants from trusts, foundations, and Leeds CIty Council make up the rest.”

“It is the generosity of the public we rely on the most and volunteers form a huge part of that.

“If we were to get ten more volunteers who could devote time, one or two days a month, it would make a huge difference to the number of families we can help.

“At the moment we particularly need ones to help with social media and admin duties.

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"But if anyone can commit to a small number of hours on a regular basis, which might be one morning a week, that would be great.”

After spending a day witnessing the hard slog that goes into running this well-oiled machine, I realise how crucial their work is.

And I don’t want to leave. With the day drawing to a close, I feel my work here isn’t done and I am keen to find a slot to return.

Because that is the draw of a place like Leeds Baby Bank and the others across the country.

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They need our help. Spend just a day at one and I assure you, you’ll see what I mean.

To book a time slot with the Leeds Baby Bank visit - or see

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BABY BANK LOCATIONS

BELOW is a selection of baby banks by region. See the web address at the end of the page to find contact details for all the country’s baby banks

  • North West

Baby Basics Bolton & Bury, West Lancashire

Baby Basics Carlisle, Cumbria 

Baby Basics South Lakes, Cumbria 

Baby Basics, Cleator Moor,  West Cumbria

Trafford Little Bundles, Lancashire

TippyToes BabyBank Preston, Lancashire

Salford Baby Bank, Lancashire

Snowdrop Doula CIC Burnley, Lancashire

Cascade Baby Bundles, Audenshaw, Cheshire

The Baby Room at Spinners, Leigh, Lancashire

The Healthy Gems Baby Bank, Oldham, Lancashire

NCT Mid Cheshire

NCT Preston Baby Bundles, Lancashire

KidsBank Chester, Cheshire

Motherwell Pass It On Baby Bank, Winsford, Cheshire

Hyndburn Baby Bank, Accrington, Lancashire

  • North East

Growbaby Newcastle, Tyne & Wear 

Love, Amelia, Sunderland, Tyne & Wear

Birth Bath and Beyond, Scarborough, North Yorkshire

Clothe and Feed South Shields, Tyne & Wear

Clothe and Feed Sunderland, Tyne & Wear 

Rosie's Corner, Hexham, Northumberland 

Stockton Baby Bank, County Durham

Darlington Baby Bank, County Durham

Baby Basics Darlington

Growbaby Hull, Yorkshire

Little Acorns Baby Bank Durham, County Durham

Hartlepool Baby Bank, County Durham 

  • North

Growbaby Teeside, Thornaby, Stockton-on-Tees

Baby Basics Leeds, West Yorkshire

Baby Basics Doncaster, South Yorkshire

Leeds Baby Bank, West Yorkshire

Baby Basics Sheffield, South Yorkshire

Birth Bath and Beyond Scarborough, North Yorkshire

Bradford Baby Bank, West Yorkshire

POPI Baby Bank Keighley, West Yorkshire

Rainbow Baby Bank Heckmondwike, West Yorkshire

Stepping Stones Baby Bank Wakefield, West Yorkshire

Calderdale Lighthouse, West Yorkshire

Tiny Hands Baby Bank Pontefract, West Yorkshire

Growbaby York, North Yorkshire

  • South West

Ashley's Birthday Bank, Christchurch, Dorset

Baby Bank Network Bristol

Baby Basics Gloucester, Gloucestershire

Baby Basics Cornwall

Baby Basics Plymouth

Brighter Bristol Storehouse, Bristol

Baby Basics South, Ilminster, Somerset

Growbaby Tiverton, Devon

Children's Storehouse Plymouth, Devon

Uplift Tiverton, Devon

Exeter Baby Bank Network, Devon

Little Lighthouse Baby Bank Wythenshawe, Manchester

Baby Bundles Wiltshire

The Nest Project, Bath, Somerset

Gloucestershire Bundles, Gloucester

Open Door Exmouth, Devon

Forest of Dean Baby Bank, Gloucestershire

Small Stuff Baby Bank, Radstock, Somerset

Stroud District Kid's Stuff, Gloucestershire 

Teignmouth Baby Bank, Devon

Ten Little Toes Baby Bank, Cowfold, West Sussex

Growbaby Swindon, Wiltshire

  • South East

Baby Bank & Beyond (South Wealden) CIC (Hellingly), East Sussex

Baby Bank Herts, Welwyn Garden City, Hertfordshire

Sebby's Corner Borehamwood, Hertfordshire

Stevenage Babyshed, Hertfordshire

Baby Basics Billericay, Essex

Growbaby Whitstable, Kent

Growbaby Aylesbury, Bucks

Baby Basics Bromley, Kent

Best Start Baby Bank, Eastbourne, Sussex

Basildon Borough Baby Bank, Essex

Growbaby Maidstone, Kent 

Growbaby Rayleigh, Essex

Baby Basics Chelmsford, Essex

Growbaby St Albans, Herts

Growbaby Hemel Hempstead, Herts

Precious Bundles Colchester, Essex

Fighting Chance Baby Bank, Petworth, West Sussex

Baby2Baby, East Sussex

Baby Basics Brighton

Baby Basics Dover & Deal, Kent

Baby Basics Englefield Green, Surrey

Baby Basics Folkestone, Kent

Baby Basics Willvern, Essex

First Days Reading, Berkshire

Baby Basics Hastings and Rother, East Sussex

Baby Basics, Grays, Kent

Baby Basics Shoreham, West Sussex

NCT Winchester Baby Bundles, Hampshire

NCT Woking Baby Bundles, Surrey

Pelican Parcels Brighton and Hove, Sussex

Baby Stuff Braintree, Essex

Tots 2 Teens Colchester baby bank, Essex

Stripey Stork, Reigate, Surrey

Sunshine Baby Bank Southend, Essex

The Baby Bank HQ Havering, Essex

The Baby Bank HQ Thurrock, Essex

Community Wardrobe Chelmsford, Essex

The Baby Bank Windsor, Berkshire

Growbaby Storehouse Ashford, Kent

Moses Basket Brentwood, Essex,

Growbaby Chelmsford, Essex

NCT Little Bundles Baby Bank Chichester & Arun, West Sussex

NCT Baby Bundles Sevenoaks and Tonbridge, Kent

Mama to Mama, Margate, Kent

Home-Start West Berkshire Baby Bank, Newbury, Berkshire

Growbaby, Wokingham, Berkshire

The Baby Bank HQ Barking, Dagenham and Redbridge, Essex

  • South

Baby Basics Portsmouth, Hampshire

Baby Basics Guildford

Baby Branch Southampton, Hampshire

Baby Necessities Southampton, Hampshire

Portsmouth Baby Bank, Hampshire

  • Channel Islands

Baby Basics Jersey

  • London

214 SPACE Baby Bank Hub Brent

214 SPACE Baby Bank Hub Hammersmith & Fulham

214 SPACE Baby Bank Hub Kensington & Chelsea

Growbaby Lighthouse, Sutton, Greater London 

Growbaby, Newham

Growbaby, Merton

Bromley Brighter Beginnings

Growbaby Purley

Baby Basics, Barnet

Cariad Baby Bank, Harrow

Growbaby Kingston upon Thames

Choices Boutique Islington

Cornerstone Baby Bank Leyton

Growbaby Wandsworth

Baby Basics Sunbury

Growbaby Enfield

Ealing Salvation Army Baby Bank

The Small Project South London

Tiny Toes, Tiny Feet, Northwood

Camberwell Baby Bank

Orchard Baby Bank, Woodford

Peabody Toddlers Clothes Bank, Ilford

Pram Depot Wood Green

Little Village (London-wide)

Mammakind Baby Bank, Greenwich

MerryGoRound Islington

Growbaby Hoxton

NCT Redbridge Baby Bundles

Hackney Children & Baby Bank

Ilford Salvation Army Baby Bank

Mama2Mama Woolwich

Lloyd Park Children's Charity Baby Bank Walthamstow

The Extra Mile, Hampton, Richmond Upon Thames.

  • Midlands

Brierley Hill Baby Bank, Dudley, West Mids

Baskets of Joy Leicester

Growbaby Leicester

Alice Charity, Newcastle under Lyme, Staffordshire

Growbaby Northampton

The Arches, Nottingham 

High Peak Baby Bank, Buxton, Derbyshire

Growbaby, Nuneaton, Warwickshire

Growbaby Bedworth, Warwickshire

Bicester Baby Bank, Oxfordshire

Elayos Baby Bank Birmingham

Baby Basics Wolverhampton

Growbaby Birmingham St Michaels Church

Baby Aid Birmingham

Baby Basics Warwick

Baby Godiva Coventry

Growkids Coventry

Baby Basics Chesterfield, Derbyshire

Baby Basics Long Eaton, Notts

Baby Basics Leicester

Baby Basics Northampton

Baby Basics Hinckley, Leicestershire

Growbaby Birmingham Vineyard City Centre Site

Tots in Need Walsall, West Mids

Spark Baby & Children's Bank Staffordshire

Staffordshire Baby Bank, Stafford, Staffs

Telford and Wrekin Baby and Toddler bank, Shropshire

Clothe and Feed Wallsend, Herefordshire

Little Stars Shropshire

Karis Baby Bank Central Birmingham

NCT Malvern Hills Baby Bundles, Worcs

Little Cherub's Baby Bank High Peak, Derbyshire

Growbaby Worcester

  • Wales

Baby Basics Dryffryn Clwyd Denbigh

Baby Basics Vale of Glamorgan

Baby Basics Newtown

Baby Basics Swansea

Baby Basics Port Talbot

Baby Basics Wrexham

Cwtch Baby Bank Cardiff

Baby Basics Penrhiwceiber

Cariad a Cwtch Baby Bank Llandrindod Wells

Growbaby Cardiff

Pembrokeshire Baby Bank

Splice Baby Bank Bridgend

Bundles Baby Clothing and Birth Support, Newport

Bethel Baby Bank Port Talbot

NCT Cardiff Baby Bundles

Ely Baby Bank

Feed Newport Baby Bank

  • Scotland

Bairn Necessities, Glasgow

AberNecessities, Aberdeen

Growbaby Fife

Baby Bank Scotland, Hamilton

Bairnecessities Aberdeenshire

Bear Necessities Airdrie

Togs for Tots Dundee

Glasgow Baby Food Bank

GRA Baby Bank Aberdeenshire

Nelly Boxes East Renfrewshire Baby Bank

No 1 Glasgow Baby & Family Support Service

Tiny Treasures Baby Bank Oban

Button and Bows Baby Bank Perth

Cumbernauld & Kilsyth Care

Misty Glen Baby Bank Fort William

Dingwall Primary Baby Bank

Moray Baby Bank

Monklands Baby and Family Clothing Aid

  • East

Abi's Footprints, Sudbury, Suffolk

Baby Bank Norfolk

Baby Basics Lowestoft, Suffolk

Baby Basics West Norfolk

West Marsh Baby Bank, Lincolnshire

Suffolk Baby Bank, Bury Saint Edmunds 

Baby's Basket, Lincoln, Lincolnshire

Growbaby Thetford, Norfolk

Growkids Norwich, Norfolk

Fenland Family and Baby Bank, Cambridgeshire

GrowKids Cambridge, Cambridgeshire

Little Family Baby Bank, Sutton On Sea, Lincolnshire

Little Treasures Baby Bank, Horncastle, East Lincolnshire

Little Bundles, Cambridge, Cambridgeshire

  • Northern Ireland

Baby Basics Antrim & Newtonabbey

Baby Basics Ballymena

Baby Basics Belfast

Bump2Baby NI (Mid-Ulster Baby Bank)

Baby Basics Banbridge

Baby Basics Causeway

Baby Basics Magherafelt

Baby Basics Mullavilly

Growbaby Enniskillen

Carrickfergus Baby Bank

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