BLOOMIN' GREAT
I got a free bunch of flowers from M&S and a bottle of Prosecco too – my tip always pays off
Meanwhile, other social media users shared which chains they think sell the best flowers
A WOMAN has revealed that her husband bought her a bouquet of flowers for Valentine's Day, but she was left very disappointed when just two days later, they looked a bit worse for wear.
Marcia Jayne explained that her man treated her to the bouquet from M&S, which contained roses, anemones and tulips.
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However, the woman described the flowers as “poor quality” as in no time at all, they had drooped.
Appalled at not only the drooping, but also the £16 price tag, Marcia went to M&S and showed the manager a picture of her Valentine's Day flowers.
As a result of the complaint, the savvy woman was given a bouquet of beautiful pink flowers, as well as a bottle of Prosecco, all for free - yes, you heard that correctly.
Thrilled with the excellent customer service, Marcia took to social media to alert other shoppers.
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Posting on , a private Facebook group with a staggering 2.4 million members, Marcia shared a picture of her original flowers, as well as a snap of her freebies.
She wrote: “As I say, it always pays to complain.”
The M&S fan then explained: “My husband bought me the flowers in the first photo for Valentine’s Day and that’s what they looked like after two days!!!!
“At £16 I was really disgusted so when I popped into M&S today I showed the photo to the manager to which he responded, “they are pretty sad” and gave me a new gift box flower bunch and a bottle of Prosecco.”
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While Marcia didn’t confirm the original price tag of her freebie flowers, the M&S prosecco, which she didn’t pay a penny for, is normally priced at £9 a bottle.
Marcia shared her post just 18 hours ago, and it has clearly left many open-mouthed, as it has quickly racked up 3,200 likes and 217 comments.
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Social media users were impressed at the customer service and many took to the comments to express this.
One person said: “Now that’s good customer service.”
Always worth saying something if you aren’t happy!
TikTok users
Another added: “That's customer service other stores should learn from that.”
A third commented: “Always worth saying something if you aren’t happy!”
Meanwhile, at the same time, other social media users shared their recommendations to ensure flowers last as long as possible.
Flowers will last so much longer when you remove extra leaves and trim the stems
TikTok users
One user advised: “Put a copper coin in the tulips to keep them upright.”
Whilst a second claimed: “Flowers will last so much longer when you remove extra leaves (especially those sitting in the water) and trim the stems.
“Foliage requires a lot of water compared to flowers too.”
Not only this, but many other shoppers took to the comments to reveal where they buy their flowers from.
One user shared: “Aldi is the best place for flowers. Mine lasted over two weeks.”
A second chimed in: “Aldi flowers are the best and last at least three weeks. Good price as well.”
Whilst another savvy shopper explained: “I would only buy from Lidl or Aldi.
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"Their flowers are lovely and stay fresh for ages. Morrisons are nice too.”
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