Woman wants REFUND from her child’s nursery after having to pay for childcare on a snow day…but who’s in the right?

A WOMAN took to Mumsnet to vent her frustration after her daughter's nursery was cancelled due to the snow and she was still charged for the day.

To add insult to injury, the woman then had to pay for additional childcare as she works for the NHS and was unable to take time off work herself.

The disgruntled mum was keen to know if anyone else had managed to secure a refund in similar circumstances.

In the she said: "Just had a phone call to say my [daughter's] nursery is closed tomorrow because of the snow.

"The nursery is part of a big college and the head has made the call to close the college.

"We had heavy snow fall last night, but the main roads are now fine, we've been out and about all day.

"We've been told no refund! I'm now going to have to pay for alternative childcare as I work for the NHS, which does not close no matter what the weather!

"[Husband] is saying we should insist on a refund... Anyone ever managed to do this?!"

The woman was met with a mixed reaction by other forum users, but overall people thought her chances of getting her money back were slim.

One said: "There'll be something in your contract, no doubt when they say no refunds it's because they've already covered their a***s."

And another chipped in: "They haven’t caused this, the weather / higher powers have. No way you will get or should expect a refund. There will be something in your contract about this type of circumstance."

And another explained: "Our nursery stipulate they wont refund if they shut due to circumstances out of their control such as severe weather."

Other people thought that they would probably still have to pay the charge in order to continue paying the staff.

One woman wrote: "There's probably a direct link between continuing to charge parents, and needing to pay staff.
"Refund the parents - staff don't get paid for that day, even though it's not their choice not to be at work
"Staff get paid - parents still have to pay, even though no actual childcare is being provided. Bit of a catch-22 situation!"

But one woman said: "When I worked in a college nursery we didn't get paid if the college shut due to snow. We all felt it was unfair so I sympathise with you still being charged."

In another heated Mumsnet exchange, a mum sparked fierce debate after asking if it’s OK to leave a TODDLER alone in the car when paying for petrol… so where do you stand?

Another mum recently sparked a debate after revealing her husband escorted his four-year-old daughter into the LADIES’ loos.

While this woman wanted to re-wrap some of her toddler’s birthday presents for Christmas… and other parents were outraged.