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CREDIT CRUNCH

Universal Credit Q&A – Can you get a second advance loan and how to get extra help?

TODAY we launch our new series answering your Universal Credit questions.

Our welfare expert Nichola Salvato has over four years experience, including two as a Universal Credit support officer for Citizens Advice and she helps answer your queries.

 Our new welfare expert answers your questions
Our new welfare expert answers your questionsCredit: Alamy

Nichola is a single mum who is currently taking the Department of Work and Pensions to Court over childcare payments.

We want to Make Universal Credit Work and as part of our campaign we have been putting pressure on the government to help hard-working Brits keep more of their Universal Credit payments by reducing the taper rate and increasing the work allowance.

We want them to pay childcare costs upfront and reduce the time you wait for your cash from five to two weeks.

Now in our weekly series we answer your questions and help you navigate the Universal Credit maze.

Do you have a question for Nichola? Email money@the-sun.co.uk.

If I have paid off my advance payment could I get another one? And if yes how do I get it? I.S, via Facebook.

Nichola replies: FIRSTLY, well done for clearing your Advance. Although they can really help families get through the first five weeks of a UC claim, it means taking on debt that has to be paid back monthly. It really should be called a loan, not an Advance!

If you need another Advance after you have paid back the new claim one then you have a couple of options.

Under UC rules there are two other types of Advance, a change of circumstances advance and a budgeting Advance, neither of these are as generous as the new claim Advance and how much you get is calculated by DWP based on how much they think you can reasonably pay off each month.

 Nichola has worked as a Universal Credit support officer for Citizens Advice
Nichola has worked as a Universal Credit support officer for Citizens Advice

The budgeting Advance is available if you have an emergency of some kind like a fridge or cooker breaking down and you need help to buy a new one.

The maximum you can get for a budgeting advance is £348 if you’re single with no children, £464 if you are a couple with no children and £812 if you are responsible for children.

You also need to meet the “earnings criteria” so if you are single you must have earned less than £2,600 in the last six months and £3,600 if you are a couple.

Before you get an advance it might be worth seeing if you can get a grant to buy any white goods that have broken. It’s worth checking the Turn2Us website.

The Sun wants to Make Universal Credit Work

UNIVERSAL Credit replaces six benefits with a single monthly payment.

One million people are already receiving it and by the time the system is fully rolled out in 2023, nearly 7 million will be on it.

But there are big problems with the flagship new system - it takes 5 weeks to get the first payment and it could leave some families worse off by thousands of pounds a year.

And while working families can claim back up to 85 per cent of their childcare costs, they must find the money to pay for childcare upfront - we’ve heard of families waiting up to 6 months for the money.

Working parents across the country told us they’ve been unable to take on more hours - or have even turned down better paid jobs or more hours because of the amount they get their benefits cut.

It’s time to Make Universal Credit work. We want the Government to:

  1. Get paid faster: The Government must slash the time Brits wait for their first Universal Credit payments from five to two weeks, helping stop 7 million from being pushed into debt.
  2. Keep more of what you earn:The work allowance should be increased and the taper rate should be slashed from from 63p to 50p, helping at least 4 million families.
  3. Don’t get punished for having a family: Parents should get the 85 per cent of the money they can claim for childcare upfront instead of being paid in arrears.

Together, these changes will help Make Universal Credit Work.

Join our  or email Universal[email protected] to share your story. 

If you can’t then before you buy anything new I would suggest checking local Facebook groups, Gumtree and eBay for items being sold second hand to keep your costs down.

The change of circumstances advance is available when you have some kind of change that will result in an increase to your UC entitlement in the future, for example if you have a partner move in, a new baby, a change in child care provider or you move house and your rent is higher.

Both advances are available by messaging on the UC journal (choose the "about a payment" option), phoning the with your work coach at the Job Centre.

If you tell them your need is urgent, they may be able to make the payment on the same day that you apply. They will be repayable over a 6-month period and there is no right to appeal the decisions on Advances.

You can also try the Flexible Support Fund if your need is anything to do with getting or staying in work, clothes for interview for example, bus fair or childcare costs.

If you want to try for the FSF you will need to make an appointment with your Work Coach at the Job Centre.

Good luck with it, I hope you manage to get what you need.

You can follow Nichola on Twitter -

BBC Documentary 'Universal Credit: Inside the Welfare State' takes you inside Peckham's Job Centre
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