B&Q shoppers queue for over an hour just to get on to its website as it reopens 155 branches
B&Q shoppers are still facing queues lasting more than an HOUR just to get on the DIY chain's website - despite 155 physical shops reopening.
It comes as thousands of customers lined streets across the UK to get into the newly reopened stores.
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When The Sun tried to get online today, April 24, we were placed in a queue with an estimated wait time of "more than an hour".
A message on the B&Q website reads: “We are using a queue to limit the number of customers using the website at the same time.
“When it's your turn, you will have 10 minutes to start your visit.
“Once on the site, you'll have as long as you need.”
Taking to Twitter to express their annoyance, some customers say they waited up to two hours to get onto the website.
One shopper tweeted: "Stepdads just waited two hours in an online queue to get onto the B&Q website to find out the stuff he wants is out of stock."
Another customer said: "So after waiting two hours to get onto B&Q website, discover yes, they are selling flowers - BUT NO - you may not buy compost. WHAT IS THE POINT?!"
Meanwhile, a fellow shopper tweeted: "Over an hour to wait to get access to the B&Q website? Wow."
This isn't the first time customers were placed in long queues to get on the B&Q website, DIY.com.
Shoppers also faced wait times lasting more than an hour ahead of the Easter weekend earlier this month.
B&Q closed all physical shops on March 25 and switched to an online-only service, leaving customers with only home delivery and click and collect services to buy goods.
However, the DIY retailer has slowly started to reopen its portfolio of stores after watching “other essential retailers support social distancing measures”.
B&Q initially reopened 14 branches last weekend, followed by another 61 branches on April 22.
An additional 80 branches reopened their doors yesterday, April 23, taking the total number of open B&Q shops to 155 - almost half its total store number.
Check out the full list of reopened stores here.
B&Q, which has been classed as an "essential" retailer during the coronavirus crisis, confirmed its reopened stores will follow strict social distancing measures.
This includes two metre floor markers throughout shops and perspex screens at checkouts.
B&Q has almost 300 stores in the UK.
The retailer has been limiting click and collect orders to essential products for the repair and maintenance of homes.
Click and collect is free from B&Q, and the DIY chain charges £5 for standard delivery, or free on orders over £50
We've asked B&Q for more information about its website queuing times and we'll update this article when we hear back.
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Last month, B&Q was forced to shut its website down temporarily due to high demand from shoppers.
Did you know the DIY chain has started selling bedding plants and herb bundles so you can spruce up your garden?
We've rounded up the opening times of Screwfix, Homebase and Wickes stores.