ROAM FREE

Mobile roaming charges for EU compared, including Vodafone, EE and O2

MOBILE phone companies including Three, O2, EE and Vodafone have all announced that they are bringing back mobile phone roaming charges this summer.

This means that instead of using your phone abroad for free, you will have to pay for calls, data and messages.

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How much all the major networks charge for EU roaming

Roaming in the EU was free, but after Brexit mobile phone operators can choose whether to charge you or not.

Some have decided to keep things totally free in EU countries, while others will charge over a certain limit.

EE is charging a flat £2 rate and Vodafone is bringing back charges too, with a flat-rate £2 per day tariff that will start next year.

Most companies have something called a "fair usage" policy, which says how much data you can use while roaming.

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Above this you'll usually have to pay, but while some networks will bill you at your usual UK rate, others will charge more because you're abroad.

Here's our round up of the networks that are free and how much the other providers will cost:

Free roaming

Sky Mobile, Tesco Mobile, Plusnet and Virgin Mobile are keeping roaming free for now.

This means if you're with one of these networks, using your phone across the EU then it will cost exactly the same as in the UK.

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If you're within your data limits that means you can browse, use WhatsApp and check social media for free.

If you go outside your data package then you'll be charged extra but at your usual UK rates.

How does text-to-switch work?

TEXT-to-switch makes it quicker and easier to leave your mobile company by giving you control over how much contact you have with your existing provider.

This is how it works:

Text 'PAC' to 65075 - and keep your mobile number

  • Text 'PAC' to 65075 to start the process
  • The existing provider will text back within a minute and send the PAC number which will be valid for 30 days
  • The provider's reply must also include information about any early termination charges or pay-as-you-go balances
  • The customer then gives the PAC number to their new provider
  • The new provider must arrange for the switch to complete within one working day

Text 'STAC' to 75075 - and get a new mobile number

  • Most people want to keep their number when they switch but one in six do not
  • Text 'STAC' to 75075 to get a service termination authorisation code
  • The rest of the process is the same as above

Text 'INFO' to 85075 - and find out more

  • If you are unsure about whether you will have to pay early termination charges text 'INFO' to 85075
  • You will only receive this information

Free roaming up to a cap - then charged

Three, O2, GiffGaff and BT Mobile all give you a set data allowance where roaming in the EU is free.

If you breach that allowance, you'll then face roaming charges.

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When selecting a mobile provider or switching, there are two factors to consider when it comes to roaming.

The first is the data allowance, which is how much you can use before charging begins. The second is the actual cost of data once you go over the limit.

Of these four, BT Mobile had the highest data allowance at 50Gb, but it also had the highest costs above that limit at 10.45p per megabyte - almost 30 times more expensive than the next cheapest provider.

Three has the cheapest data costs at 0.3p per MB, but it will also have the lowest data limits.

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Three customers will see their allowance reduced from 20Gb per month to just 12Gb per month since changes came in on July 1.

Plus O2 customers will now pay 0.35p per Mb over the limit of 25Gb per month since the tariff was changed on August 2. This makes it the second cheapest option, but also the second smallest allowance.

GiffGaff charges 0.36p per Mb, but gives a much chunkier allowance of 30Gb of data.

It's worth checking how much data you've used on previous holidays - as if you're confident you won't go over the limits then the price is less important.

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Automatic charging for roaming

EE and Vodafone are the only providers so far planning to introduce automatic charges for customers who go abroad.

Both are introducing a flat-rate £2 charge per day, which means you'll be charged if you browse, phone someone or send a text message.

You can avoid racking up bills by turning off data roaming before you leave the UK - you'll find this option in the settings of your smartphone.

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The new EE rules came in on July 7 this year for any new customers. They'll also be applied automatically to existing customers who upgrade now that date has passed.

If you're already an EE user and you don't upgrade, the charges will come into force from January next year.

If you're thinking of joining Vodafone as a new customer the new charges will be applied from August 11, but you won't be charged until January 6 next year.

It also applies to customers renewing their contract as well.

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Vodafone does have other options available if you want to save a bit of cash though.

You can halve the daily roaming fee to £1 if you pay either £8 for an eight day package or £15 for a 15 day package - but you'll only make a saving if you're planning on using data for this length of time.

No matter which network you are on, you should check the policy before you travel, as providers are allowed to change their rules at any time.

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