Mother’s Day ‘ruined’ by dead and rotten flowers from M&S, Tesco and Sainsbury’s
FURIOUS customers have complained their celebrations have been ruined by rotten and dead flowers on Mother's Day.
And some bouquet deliveries failed to turn up at all with shoppers told florists have run out of blooms.
Disappointed buyers complained to on Twitter that the bunches they bought for Mother's Day, including from M&S, Tesco and Sainsbury's, did not live up to what was promised.
"Just received these flowers purchased yesterday and 80% of the bunch are totally dead. 0 days of freshness then," one complained to Sainsbury's.
Another furious shopper said: "You should be utterly ashamed for selling this bunch of flowers for £15! Tiny bunch and already rotting, just shameful!!"
Another "embarrassed" shopper shared a snap of the woeful looking stems they received from Marks and Spencer.
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An M&S spokesperson: “We're proud of the quality and service of our flower deliveries and on this occasion we have fallen short of our high standards and are speaking to the customer to apologise and offer a refund."
But the customer slammed the shop's response as an "epic fail" on the only day of the year, offering "nothing more than is legally required".
A Tesco shopper opened their bunch only to find they were rotten.
They tweeted at the supermarket: "You have the cheek to charge £10 for a bunch of flowers that would normally be £5 due to Mother’s Day.
"Opened them to find 80% rotten. To say I’m disappointed is an understatement."
Another posted a video showing the "hand-picked with care" label on a £3 bunch of pink roses.
Your refund should include the initial cost of the flowers, as well as any delivery charges.
To start the process, you need to take a picture of your flowers to support your complaint - this goes for whether you're the sender, or receiver.
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Then provide the florist with as much information about your order as possible, include any order numbers and the delivery address.
You will also be able to get the delivery charges refunded if you paid extra for it to be delivered on a specific day.
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