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Vodafone announces major change for VOXI customers coming in DAYS

THOUSANDS of VOXI customers will see a major shake up to their mobile plans within weeks, following an announcement by Vodafone.

The network provider is introducing new charges affecting how customers use their phones abroad.

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Changes to the way people use their data when abroad are coming into effectCredit: Alamy

VOXI is a Vodafone brand, and anyone on it will be affected by changes to roaming charges that are coming in to play.

From May 27, if you want to keep using your mobile plan while travelling to the continent, you'll need to buy a European Roaming Pass.

VOXI told us that customers who don't buy a pass won't be able to access their data at all.

The pass will cost £2 a day - or £1 a day if you purchase an eight or 15-day pass.

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Crucially, the length of your pass will count down from the date you buy it, not from when it's first used.

That means customers should buy the pass as close to the travel date as possible.

If your trip to Europe ends before May 27 this year, you won't need to buy a pass as your inclusive roaming will still apply.

Previously, roaming in the EU was free, but this changed after Brexit when mobile phone operators could choose whether to charge for using texts, minutes and data when you're in Europe.

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Alongside these new charges, the same "fair use" policy applies as before, which limits the amount of data you can use while roaming to 20GB.

And it still stands that VOXI Endless Social and Video Passes will only apply in the UK, so this usage will not be included in the roaming allowance.

Some of the eligible countries in VOXI's European Roaming Zones include Austria, Belgium, Croatia, Germany, Italy, Lithuania, Poland and Spain.

To view the full list of countries included in this zone, visit .

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