HELPING HAND

Full list of energy firm grants including British Gas and Octopus – how to apply for £1,500 off bills

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ENERGY bills are set to reach record high levels this winter, but some energy firms are offering help to vulnerable households.

The amount that a household pays for each kilowatt hour of electricity it uses will rise to 34p from October 1.

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Energy firm grants including British Gas and Octopus EnergyCredit: PA

Gas prices will go from 7p to 10p per kilowatt hour under the new guarantee.

It means that the typical household in the UK will spend around £2,500 on its energy bills – but those that use a lot of gas and electricity will naturally pay more.

There's nothing you can do to avoid the hike, but there are schemes and funds available to hold your hand throughout the energy crisis.

Energy suppliers are also offering cash grants to those hardest hit by bill rises.

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You'll need to contact your supplier directly to see what they offer, what the eligibility requirements are, and how much you can get.

If you don't know who your supplier is, you can find out .

Households can get up to  from the British Gas Energy Trust to help pay their bills.

The debt relief grant is available to both British Gas customers and customers of other energy firms.

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Scottish Power will pay  to help its customers pay off their energy debt.

E.ON, Octopus Energy and Ovo Energy also offer grants worth hundreds.

We explain all the help that is available, if you are eligible, and how you can claim.

British Gas Energy Support Fund

  • Applications open? 

You do not need to be a British Gas customer to apply for this fund – you can be a British Gas Customer, or a customer from another supplier.

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You could get a grant worth up to £1,500.

To be considered for a grant you must meet all the following criteria:

  • You live in England, Scotland or Wales
  • You have not received a grant from the British gas Energy Trust within the last 2 years
  • You must be seeking a grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account in your name or be a member of that household, the energy account must relate to your main residence
  • You have electric and/or gas debt
  • You must be in or facing fuel poverty
  • You have received help from a money advice agency

To support your application you'll need to provide evidence that you've received money advice in the last three months. You'll also need proof of your current household income.

British Gas customers will also need a recent meter reading - unless they're on a smart meter.

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OVO Energy

Ovo customers who are struggling as a result of rising energy prices will be able to access a new £50million customer support package from October 1.

The package includes a debt repayment holiday for all prepayment meter customers and free energy saving products for customers' homes.

Ovo said it remains dedicated to its pledge to never disconnect customers who fall behind on their payments.

It also launched a  where customers can find out more about each element of support.

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Direct debit customers have access to an online payment support tool, which can be accessed on the Ovo website.

It can help customers to assess the right plan for them.

Ovo said the most vulnerable customers may be able to have their direct debits reduced by up to 15%.

Ovo says customers who pay on receipt of bills can create a bespoke payment plan, lasting for 36 months.

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It says this has been increased from 24 months to help ease the bill burden this winter.

Ovo is increasing its emergency credit from £5 to £15 for prepayment customers.

It is also making sure that if customers are switched to a prepayment plan, they will receive regular check ins to make sure they can get through the winter.

Prepayment customers will also be offered a payment holiday from debt repayment.

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Customers will also be offered energy saving products for customers’ homes, such as smart thermostats and electric throws – prioritised for those most in need.

You may also be able to claim a free boiler service worth £90, to ensure they are working efficiently this winter.

There will also be dedicated support for our customers in the most financial difficulty from a specialist team

Ovo has also announced a new partnership with the Trussell Trust to support food banks this winter.

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