Currys apologises to hundreds of customers for Black Friday PS4 price glitch
Hundreds of bargain hunters bought a PS4 bundle worth £543 for just £229.99 on the eve of Black Friday but the orders were swiftly cancelled when Currys realised the price was an error
GAMERS who snapped-up a PS4 Pro bundle worth £543 for just £229 on Black Friday had their orders cancelled after Currys PC World slashed the price by mistake.
Hundreds of savvy shoppers thought they hit the jackpot when they bought the console, along with a wireless controller and four games from the retailer.
But it was quick to spot the blunder and the following day it cancelled all the orders and refunded customers their money - leaving many furious about missing out on such a deal.
But in the spirit of Christmas, it has now emailed customers to say it will honour the deal by handing them a gift card worth £313 which they can use to buy the PS4 Pro for the reduced price - or to spend on whatever they want.
One delighted gamer told The Sun Online: "I wasn't really looking for a PS4 Pro but I couldn't ignore it at that price.
"The order was cancelled next morning and my money was refunded, which wasn't a surprise.
"It's amazing - I can't quite believe that they've effectively given me £300 - it's great customer service."
A spokeswoman for the retailer told The Sun Online it was its way of apologising for the error and that all customers have now been contacted by email about the special refund.
She added: "We identified pricing errors on some of our PS4 Black Friday deals which were resolved very quickly, but led to the cancellation of a small number of orders.
"We know we offer our customers the best Black Friday deals and as a result we will of course be honouring these and fulfilling delivery."
More on money
Currys PC World shoppers weren't the only ones to get a Black Friday bonus.
Some customers won a partial refund from Tesco after buying the Call of Duty video game BEFORE its price was slashed on Black Friday.
The customers got £12 back after its price of the game dropped to £36.
Retailers slashed prices on all sorts of items across the Black Friday and Cyber Monday weekend.
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