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NATWEST customers are being warned not to fall for fake emails claiming to be from the bank which trick you into handing over your personal details.

Scam investigators, Action Fraud, has received almost 300 reports of the fake emails which are actually from fraudsters.

 Action Fraud has issued the warning after it received 300 reports of the dodgy looking email
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Action Fraud has issued the warning after it received 300 reports of the dodgy looking emailCredit: Action Fraud

The emails are addressed to customers using their full names and are branded with Natwest's logo.

Fraudsters claim that your mobile number is incorrect and that you should update your details with the correct.

The scammers then ask you to follow a link that will take your online banking.

But in reality, customers who click on the link will be taken to a website run by the scammers who collect all of the information you type in.

How to spot a fake email

IF you've received an email or text message claiming to be from your bank or a retailer, then these are the things you should look out for:

  • Your bank or the retailer will always address a customer by name
  • They will never ask a customer for their PIN, password or full memorable information
  • The bank would never ask a customer to click on a link in an email or text message that takes you to a page which asks you for your username, password or any other information
  • They would never ask a customer to email or text them PINs, card details or passwords
  • Customers should not to click on any links in emails if they have any concerns
  • Customers are encouraged to call their bank if they have any concerns about an email they have received.

They could then try and use it to hack into your bank account to steal your funds.

The fraud team issued the warning as part of its #PhishyFridays campaign which aims to highlight the dangers of falling for a phishing scams.

They said: "Never automatically click on a link in an unexpected email or text.

"And always question unsolicited requests for personal or financial information."

It's not the first time Natwest customers have been targeted by scammers - back in January this year Action Fraud received a number of reports about a new sophisticated scam which puts fake texts into genuine message threads.

British Gas customers are being warned not to fall for fake emails that claim they are owed a refund because they're also from scammers.

Paypal users are being warned of a new email scam that installs a computer-crippling virus on your Windows PC.

The inbox message pretends to come from "service@paypal.com" with the subject "PayPal account warning" and a Microsoft Word doc attachment that covertly plants the malicious software (malware) on your desktop.

Earlier this week, scammers claiming to be from MoneySavingExpert have had a taste of their own medicine after the money saving website called them up to confront them.

Martin, 45, is currently suing Facebook after his photo was used in £100,000 ad scams on the social network site.


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