I was left devastated after my car was stolen from shopping centre – security just told me it ‘happens all the time’
A MUM has been left devastated after her car was stolen from a shopping centre and security told her "it happens all the time".
Rachael Dunn, 43, said she was left "heartbroken" after she spent an afternoon shopping at Trafford Centre, Halifax, only to return and discover her car was missing.
The primary school teacher says that Trafford Centre security and Greater Manchester Police "have yet to do anything" to locate the missing car.
Rachael told : "I'm heartbroken. We'd had such a lovely day and it was ruined at the end. It took us four hours to get home.
"The police aren't bothered, the Trafford Centre isn't bothered. I feel like nobody cares and nobody is going to stop [the thieves] - so customers are going to come out and be subjected to what we have been.
"These criminals have no morals, they don't care about anybody else."
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Rachel was looking forward to spending a day during the Easter break with her husband Simon.
The pair left their Ford Fiesta ST at the shopping centre car park, which is close to the entrance.
They had "a lovely afternoon" but when they returned to pick up their car they realised it had been taken.
Rachel added: "There wasn't anything around to raise suspicion.
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"But we came back and our car was missing. We went to speak to security and they said 'it happens every other day.'
"Security says they are patrolling the car park, but they're clearly doing nothing. I feel really let down by both them and the police.
"If cars are being stolen every other day from the Trafford Centre, what need to happen for someone to do something about it?
"It might [spring the Trafford Centre into action] if it affects the income [of the shopping centre], the only way that's going to happen is if people are aware [this is happening]."
Rachael said after reporting the theft she received a text from Greater Manchester Police that read "no further investigation".
She added that she had "no further contact" from the Trafford Centre.
A spokesperson for the Trafford Centre said: "Our security team takes all customer complaints seriously and, when required, we assist Greater Manchester Police with any enquiries.
"We have very little car theft on site thanks to our use of ANPR and camera patrols."
Greater Manchester Police has been contacted for comment.
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