Law firm fired after posting gloating Tweets about win against parents of disabled children
Mums and dads horrified by 'disgusting' messages sent by Baker Small
A LAW firm has been caught boasting about winning a tribunal against parents who were trying to get funding for their children’s special needs provision.
Baker Small has been forced to make a grovelling apology after posting a series of gloating tweets which mocked the parents of disabled children.
Despite being challenged by horrified mums and dads, the company continued to send "disgusting" tweets - and even a picture of a laughing cat.
The tweet said: ";Great ABA Trib win this week… interesting to see how parents continue to persist with it.
"Funny thing is parents think they won;)
"Whenever someone thinks they have won and they have conceded 90% of their case, it does make me smile."
The Milton Keynes-based company is hired by local councils to challenge parents seeking support for children with have special educational needs or disabilities.
The backlash began on Friday when an employee at the firm used its official Twitter account to brag about a win at an Applied Behavioural Analysis Tribunal.
But after parents started lobbying local authorities to ditch the solicitors - who are paid over £300,000 by ONE council - they deleted the tweets and apologised.
But not before the tweets sparked outrage from parents.
Before backing down, someone from the firm said: "When parental solicitors champion their 'wins' they are lauded on twitter. Double standards I'm afraid."
And then when another parent commented that they were having a "very bad night" on Twitter, the firm said: "What, from the mob LOL! Please, sticks and stones and all that LOL!"
The firm then posted a picture of a laughing cat and a message: "Some great tweets received today from people who just see a one-sided argument… just shared them with my cat".
The tweeter than added another pic of a luxurious-looking swimming pool with the caption: "Shame about the football but nice to be relaxing on twitter at the end of a busy week."
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The messages sparked a flurry of complaints from outraged parents on Twitter.
Donna Hollingworth said: "That is disgusting. @bakersmall you should be ashamed but I'm guessing that's not a word you are familiar with."
Rebecca Saunders added: "Disgusting behaviour highlights @bakersmall hunt for fees not justice. Parent fighting for support for their child is not crime."
Roxy130384 said: "It is NEVER a 'win' when kids are missing out on much needed support! Disgusting firm. how do u lot sleep at night?"
Carla Capalbo wrote: "You should be ashamed of yourselves and struck off. Try living with autism and see what fun it is. Small's the word!"
The firm, which is paid more than £300,000 by Gloucestershire County Council to represent the council in tribunals against parents, has now lost clients.
Cambridgeshire County Council said: "Having taken legal advice, we can confirm that we will not be using Baker Small for new cases."
The firm has issued a grovelling apology and pledged to make a donation to the South West children's hospice appeal.
Baker Small managing director Mark Small said: "A number of tweets were posted on the Baker Small twitter feed which have cause (sic) a great deal of upset and offence.
"We unreservedly apologise for the offence caused and the nature of the tweets, which were removed.
Full and appropriate action will be taken to address the matter.
"We take our position as legal advisers to public bodies and also to parents very seriously and we recognise the complex nature of the SEN and disability legal system.
"It is with regret that yesterday, tweets were sent from us which were not acceptable regardless of the context.
"We do not wish, on any level, to cause distress and upset to parents and carers and it is with sincere regret that we have let ourselves down by publishing tweets which are not representative of the work or approach we adopt."
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