Free online chatbot lawyer overturns 160,000 parking tickets in London and New York and saves users £2.9 million
It is being touted as the world's first "robot lawyer" and has so far saved users a staggering £2.9 million
A FREE online chatbot lawyer has overturned an incredible 160,000 parking tickets in London and New York, saving users an estimated £2.9 million.
was launched just 21 months ago and is being touted as the "world's first robot lawyer."
It uses a simple chat-based interface to guide users through a range of basic questions to establish if an appeal on their parking ticket is possible.
The AI lawyer guides the user through the lengthy appeals process, but without the need for legal fees.
It was created by 19-year-old British student and self-taught coder Joshua Browder.
In preparation, he scanned thousands of documents released under the Freedom of Information Act with the help of a traffic lawyer.
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The Stanford University student's site has so far won an impressive 160,000 of the 250,000 cases that it has taken on.
Browder told : "I think the people getting parking tickets are the most vulnerable in society. These people aren't looking to break the law. I think they're being exploited as a revenue source by the local government."
He tweeted an email from a happy customer who had just successfully contested a parking ticket from Bromley council.
After launching in London and New York, the service is due to hit Seattle next.
Browder hopes to use it for more altruistic causes in future: helping people claim flight delay compensation, ensuring HIV positive people understand their rights, and providing support for refugees struggling to navigate foreign legal systems.
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