Hundreds of travellers arriving in UK blast Covid testing firm after ‘at home’ kits fail to turn up
MORE than 500 travellers arriving in the UK have blasted a Covid testing firm after their “at home” kits failed to turn up.
They say they have paid hundreds of pounds to 001doctor — top of the list of approved suppliers on a government website.
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William Goodwin, 47, who moved back from Alicante to Swanscombe, Kent, told The Sun: “I picked the first recommended lab from the list.
“The NHS say to book a private test with another company.
"But how do I know which lab I can trust?”
In an online statement 001doctor said it had not been warned of the number of tests required.
It added: “We asked to come off the Government list so that we could deal with the challenges that we were facing.
“We have processed more than 1,000 refunds already.”
A DHSC spokesperson said: “We do not endorse or recommend any particular private test provider for quarantine test packages.
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“All private providers of Covid-19 tests must meet the minimum required standards and are reviewed by the independent United Kingdom Accreditation Service (UKAS).
“The list of private test suppliers is continually updated to ensure that the providers listed meet the required standards. We are carefully monitoring issues raised by the public about private test providers and are taking action where appropriate, including removing providers from the list.”