Suffered at the hands of Southern, Thameslink, Great Western or South West Trains? How to claim a refund
Sweltering heat has plunged the country into travel chaos over the last couple of days
RAIL services went into meltdown on the hottest day of the year yesterday - as sweaty commuters piled into overcrowded stations to endure lengthy delays.
If your journey into work has been plunged into travel misery by delays, cancellations, or even a sinkhole, find out below how to cool off and claim a refund.
Southern:
Much-maligned rail operator Southern is at the centre of a petition launched by MP Tom Brake, who claims commuters have put up with their "incompetence and thoroughly dreadful service for far too long".
If your Southern train has been delayed or cancelled you can claim money back if it is more than 30 minutes late.
You must claim the refund within 28 days of your delayed journey and you must provide proof of travel such as a ticket or receipt.
If your train is between 30 and 59 minutes late you are eligible for 50% of a single ticket price and 25% of a return price.
Delays of more than 1 hour get you a full refund for a single and 50% for a return.
Delays of more than 2 hours will get you a full refund on both single and return tickets.
But be warned - Southern's own site says they are "currently experiencing high incoming volumes of delay repay applications so please bear with us while we process your claim".
South West Trains:
You are only entitled to compensation from South West Trains if your journey is delayed by 60 minutes or more.
If you want to claim a refund from South West Trains
Thameslink
To apply for a refund
Have we missed your regular train operator off the list? Email thomas.gillespie@the-sun.co.uk