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A FEMALE Amazon delivery driver has been caught on camera viciously beating a woman who reportedly called her a b***h after complaining about a delayed delivery. 

Itzel Ramirez was arrested for assaulting the 67-year-old customer in California after the clip was handed to the cops. 

Itzel Ramirez, 21, was arrested for a vicious assault on Bay Area woman, 67
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Itzel Ramirez, 21, was arrested for a vicious assault on Bay Area woman, 67Credit: Twitter/@KRON4MKelly
The driver became enraged after she was allegedly called a 'bitch'
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The driver became enraged after she was allegedly called a 'bitch'Credit: Twitter/@KRON4MKelly
An enraged Ramirez then pins woman up against glass and throws punched
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An enraged Ramirez then pins woman up against glass and throws punchedCredit: Twitter/@KRON4MKelly

The shocking attack unfolded in Alameda County on Thursday after the San Francisco-area driver told her to "check her white privilege" when she had complained about a delayed package to her home in Vista Creek Apartments.

Doug Smith, the owner of the apartment complex, told KTVU-TV the victim received an alert about a package being delivered. 

But he said when she went to the lobby of the apartment complex to pick-up the package, it was not there. 

Meanwhile, the driver, Ramirez, was standing nearby and Smith said the woman asked Ramirez where the package was.

She replied that the package would be arriving soon.

After the victim waited for about 15 minutes in the lobby, she again asked Ramirez about the status of the delivery, according to Smith.

She told : "I believe the Amazon driver said something about ‘your white privilege,’ and my tenant said, ‘you don’t need to be a b***h about it'."

The customer is said to have responded to the driver's 'white privilege barb' by saying you ‘you don’t need to be a b***h about it'
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The customer is said to have responded to the driver's 'white privilege barb' by saying you ‘you don’t need to be a b***h about it'Credit: Twitter/@KRON4MKelly
Itzel Ramirez, 21, was arrested on Thursday after she was caught on camera viciously assaulting a 67-year-old woman in Castro Valley, California
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Itzel Ramirez, 21, was arrested on Thursday after she was caught on camera viciously assaulting a 67-year-old woman in Castro Valley, CaliforniaCredit: KRON4

But Ramirez allegedly became angry and began punching the woman in the head and upper body, landing as many as 10 blows. 

She, however, claims she was acting in self-defense.

Security footage filmed by cameras outside and inside the lobby shows Ramirez push the woman up against the front entrance and continue to belt her.

The Amazon customer is seen hunched over with her hands covering her head in an attempt to defend herself.

The victim is said to have suffered a broken nose and other wounds.

Ramirez was seen wearing her Amazon vest as she posed for her booking photo with the Alameda County Sheriff’s Office.

Smith told that the victim is ‘too shaken up’ to reveal her identity and describe her experiences to the press.

Ramirez is in custody and being held on $100,000 bail.

She has been charged with two counts of elder abuse and battery involving serious bodily injury. 

Her arraignment is on Monday. 

In a statement, Amazon said Ramirez would no longer be working for them. 

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They said: "This does not reflect the high standards we have for drivers who deliver our packages.

"We take these matters seriously and this individual is no longer delivering Amazon packages."

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