Pensioner fury after wife, 75, was left in agony on trolley in hospital corridor for 13 HOURS with broken elbow
Great-nan had to wait even longer to be given food
A PENSIONER has claimed his 75-year-old wife was left on a trolley in a corridor for 13 HOURS after being admitted to hospital with a broken elbow.
Alan Friend said his wife Anna, a great-grandmother, was also not given any food for nearly 17 hours after being admitted to Leicester Royal Infirmary.
The 76-year-old said he was disgusted by the treatment his wife received.
He said: "I thought they were supposed to look after people in hospital.
"How can they leave a 75-year-old woman on a trolley for 13 hours before finding her a bed?
"As if that was not bad enough, my wife was not given any food until 8.45am the next day.
"She was in lots of pain and very upset about it all."
Mr Friend, of Wigston Magna, Leicestershire, said he called an ambulance after his wife slipped and injured herself in the kitchen at their home on Wednesday afternoon.
He said the ambulance left their house at about 3.30pm and arrived at Leicester Royal Infirmary at about 4pm.
Mr Friend said: "I gave my wife my mobile phone so we could be in touch together through that.
"She didn't want me to go with her. She doesn't like to make a fuss.
"I did not hear from her so I rang her at about 5pm. She said she had an X-ray and had broken her elbow.
"She said they were keeping her in so I said I would call her in the morning."
Mr Friend said he rang at 8.45am on Thursday and his wife said she was upset.
He said: "I could hear in her voice that she was upset.
"I could not believe it when she told me she did not find her a bed until 5am and that she had been on a trolley all that time.
"She also said that she was just having some cereals and it was the first food she had been given since she arrived at the hospital.
"My wife won't want to make a fuss but it's just not good enough. It is no way to treat anyone let alone a pensioner in pain."
Mrs Friend remains in hospital today.
Rachel Williams, Deputy Head of Operations and Emergency Care at Leicester's Hospitals, said: "We'd like to thank Mrs Friend for raising her concerns and we would like to express our sincere apologies that she felt the level of care provided at the Leicester Royal Infirmary was unsatisfactory.
"Patient feedback is extremely important to us and helps us to improve the service we provide throughout the hospital."
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