I had $3,000 worth of luggage stolen on an American Airlines flight – I’m enraged with the company’s reaction
A VISUAL artist claims he had $3,000 worth of luggage stolen while on an American Airlines flight.
Twitter user , of Texas, said that he paid $60 for American Airlines to check his equipment box during his flight.
He said that before he checked in for his flight, he checked the contents of the box with employees of the airline present "for security purposes."
The Twitter user said that everything was intact, and he trusted the airline enough to hand over his equipment for the entirety of his flight.
Upon opening his equipment box after the flight, the artist reportedly found the $3,000 worth of equipment "stolen."
"What kind of service is this???" he wrote on Twitter.
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Soba said that after discovering the devastating disappearance of his property, he reached out to American Airlines multiple times to no avail.
He claimed that the airline had been "ducking" him and "giving him the runaround ALL day."
"When you check in your luggage they are supposed to take care of your things," a follow-up post said.
Soba included details about his flight in a tweet that went viral.
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Soba attached pictures of his empty equipment box to the tweet, as well as a picture of his luggage tag.
He then implied that he would take legal action if American Airlines didn't resolve the matter.
Soba told The US Sun: 'I have been reaching to the police at the airport and they said they cannot file a report for me because I handed my bag to the airline to take care of so technically I gave them my rights. Which is completely unfair.
'I have been talking to American Airlines and they have been dragging their feet to get anything figured out for me. They told me to file a claim which can take months To resolve.
'Since I put it on social media hundreds of people have reached out to me and told me that they have the same issue with airport and TSA agents stealing property from suitcases. It needs to be investigated!'
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"Know you will bounce back."
"Our team has been in touch with the customer, and we're working to resolve the issue," an American Airlines spokesperson told The Sun.
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