Dad’s horror at finding filthy hotel room in ‘5* resort’ with ‘c****’ scrawled on bedsheets and ‘COCAINE’ on table
Disgusted Michael Callow, 44, forked out nearly £4,000 for the week-long stay in the supposedly luxurious resort
A DAD has spoken of his horror after finding "COCAINE" all over the table of his hotel room after arriving at the resort with his young family.
Disgusted Michael Callow, 39, also arrived to find the word "c****" scrawled over the bed sheets of his supposed 5* room.
The dad-of-one forked out nearly £4,000 for a week-long stay at the all-inclusive 5* Dodeca Sea Resort in Rhodes, Greece.
Michael took his girlfriend Lisa Ringsell, 37, her two young children Abbie and Harry, 11 and 17, and his son Joshua, 17, for the break in August.
But instead of arriving to the luxury the resort advertised, they were taken to a filthy room littered with drugs, graffiti and filth
Furious Michael said: "It was disappointing to arrive and have our holiday ruined as soon as we got there.
"I've never known anything like that ever. There weren't any pillows or beds - I had to sleep on the floor.
"There were dirty nappies in the bin - it was really disgusting."
Michael said the worst part was finding the word "c****" written in huge letters across the bed.
He said: "That was the worst bit, especially with the kids there - you don't want them seeing that."
The air con engineer said finding the suspicious powder all over the table was another blow.
His son Joshua was the one who spotted the suspicious powder dusted across the coffee table.
Michael said: "My son saw the powder while I was taking in all the other stuff in the room.
"I'm sure it was cocaine. I brushed it under the table quickly so the kids didn't see.
"I was quite worried the children could have touched the drugs - they were totally unaware but it's always possible."
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Michael demanded the concierge moved them but was told they would have to stay in the grotty hotel room for the night.
He said: "I went to complain but the receptionist just got up in my face and kept shouting 'there's nothing I can do'."
The dad claims his family were not the only ones complaining at the shabby resort - and says the reception area was full of angry holidaymakers on a daily basis.
He said: "It was a nightmare, especially when you've spent a lot of money. Our holiday cost near on four grand for the five of us - it's just not what you want."
Despite complaining to Teletext both the day after arriving and when he returned from the week-long trip, Michael says he has received no compensation or apology.
He said: "It took Teletext 43 days to get back to me and they just said the hotel upgraded our room and they won't take it any further.
"It wasn't even an upgrade, they just moved us out of the filthy room and into the room we had originally paid for."
Michael added it wasn't just the state of the room that put him off the stay - but the hotel quality in general.
He said: "It just wasn't what they had advertised. Forget a 5* hotel, it was barely a 2* - probably more like a 1*.
"The food was dreadful, the drinks were awful - just everything."
Reviews on TripAdvisor slam the hotel as "filthy" and "the worst hotel I've ever stayed in".
Michael said: "I looked on TripAdvisor before I went and there was a mix of good and bad reviews - but I think now the good ones must have been fake.
"Barely anything the hotel advertised was actually there. There was no slide, loads of stuff wasn't working, there was no sauna, no steam room, no indoor pool.
"It's fraud really what they're doing - they're selling something that isn't what it says on the tin at all and I want other people to be made aware of what's happened."
Michael also says he felt "pressured" into booking the holiday when on the phone to Teletext.
He said: "Teletext really put the pressure on when I was booking - they said 'if you put the phone down now you won't get this great deal again'."
A spokesman from Teletext said: "We expect a high standard of quality and service from all of our suppliers and are disappointed that Mr Callow’s experience didn’t meet with these expectations.
"However, our records show that Mr Callow first informed us of his dissatisfaction after his return to the UK and, as such we were unable to assist during his holiday. On being made aware of the situation we spoke to the accomodation supplier to get more information and shared this feedback with Mr Callow. The discussion is ongoing."
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