SMART MOVE

Samsung ‘halts production’ of Galaxy Note 7 smartphones after string of battery fires

SAMSUNG has reportedly stopped production of the Galaxy Note 7 after reports of the phones exploding.

The South Korean tech giant said that production of the device had been changed “temporarily” to ensure the phones were meeting the necessary safety requirements.

News Group Newspapers Ltd
Concerns that the phones have been exploding surfaced soon after the Galaxy Note 7 device was released

But Samsung fell short of confirming or denying earlier reports that it had halted production of the phone.

The issues began to surface just two weeks after the flagship phone’s launch, with it found some of the batteries were exploding while charging.

It comes as the fire-prone phones were replaced – only to be faced with claims that the replacement phones were also experiencing safety issues.

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The problem has become so bad that the Royal Mail and ParcelForce have been refusing to deliver the devices.

Airlines have also been warning travellers to switch off their phones while flying.

The phones were even not allowed to be charged after 2.5 million smartphones were recalled in September.

Samsung last month issued a statement over the phone, saying: “Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously.

“In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue.”

Reuters
Samsung’s Galaxy Note 7 devices have been overheating, causing safety concerns in the post and on flights

AP:Associated Press
Experts have said that the incidents have marked a crisis for the tech giant

The Sun previously revealed how supply teacher Sarah Crockett’s phone blew up in a busy cafe, even though it wasn’t being charged.

The mother-of-two said her phone started to balloon in size, saying: “It suddenly just expanded in my hand and got really, really hot.

“I dropped it on the table. Within a few seconds there was smoke everywhere and I jumped out of the way. The whole thing was just barbecued.”

The safety concerns around the £750 Note 7 has seen experts weighing in, saying that it marked a crisis for the tech giant.


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