Debt collectors to be forced to wear body cameras in crackdown on bully-boy bailiffs

DEBT collectors will be forced to wear body cameras in a government crackdown on bully-boy bailiffs.

Ministers want to stop rogue enforcement agents using “intimidating and aggressive” behaviour on the doorstep.

Courts will also be handed greater powers to punish the most thuggish bailiffs by dishing out fines or training requirements.

A Citizens Advice report in 2018 found more than a third of people contacted by debt collectors said they had experienced threatening behaviour.

Justice Secretary Dominic Raab said: “We’re determined to protect vulnerable households which includes ensuring they’re not harassed by rogue bailiffs.

“While the majority of bailiffs act above board, body-worn cameras will make sure those who abuse their powers can be held to account.”

A poll of 1,000 adults in problem debt found 50% don’t feel they have been treated in a humane way by the businesses they owe money to.

While 32% have had a "rattling" experience with bailiffs knocking on their doors.

As a result, 52% have had to take out further loans, landing themselves in more debt to keep collectors at bay.

And 46% said this has left them feeling anxious, while 12% feel trapped by the situation.

The research also found having such a negative experience as a customer has seen 21% make a formal complaint to the debt collection company and 18% stop using that business.