EMAIL ERROR

Yahoo Mail down as UK users are left unable to send emails for over 10 hours

The majority of the complaints refer to users being unable to send emails from iPads and iPhones

YAHOO Mail users in the UK have been left unable to send emails for over 10 hours.

Customers are still complaining on Twitter that their messages are not sending.

Advertisement
Customers are still complaining on Twitter that their messages are not sendingCredit: Reuters

The majority of the complaints refer to users being unable to send emails from iPads and iPhones.

An administrator on Yahoo's user forum said: "It has come to our attention that several customers are experience temporary errors or are about to start seeing them.

"This could be any error number as its a large outage. Our engineering team is aware and is working to resolve this issue as quickly as possible."

related stories

YAHOO SEXISM CLAIMS
Yahoo boss Marissa Mayer sued over gender bias allegations by MALE former employee
Just a couple of clicks away
How to delete your Yahoo email account after secret monitoring revelations
‘DELETE THEM NOW!’
Yahoo users told to delete email accounts TODAY after it emerged company scanned emails for US government
HAVE YOU BEEN HIT?
EIGHT million Brits caught up in Yahoo hack - with details stolen from Sky and BT consumers

The beleaguered online company added that some customers had reported improvements to the service but that others should "be aware that it will take some time to get the servers back up and running so you may still get temporary errors as you access your mailbox."

Advertisement

The servers appear to be predominantly down in the UK and Western Europe but parts of the east and west coasts of the US have also been affected.

One Yahoo user on Downdetector.com said: "Unable to send. Two messages in outbox, one from 11pm last night, the other from this morning. Have tried re-sending both but failed miserably."

Another added: "Can receive but not able to send for at least the last 12 hours," while another claimed that had experienced issues with Yahoo Mail for 13 hours."

A map shows the outages seem to be mostly affecting Western EuropeCredit: Downdetector.com
Advertisement

In September it was revealed hackers had stolen information including un-encrypted security questions from about 500 million users from Yahoo.

The breach, which occurred in late 2014, was confirmed by the company, which revealed huge amounts of personal information had been stolen in the "state-sponsored attack".

: "A recent investigation by Yahoo has confirmed that a copy of certain user account information was stolen from the company’s network in late 2014 by what it believes is a state-sponsored actor.

"The account information may have included names, email addresses, telephone numbers, dates of birth, hashed passwords (the vast majority with bcrypt) and, in some cases, encrypted or unencrypted security questions and answers."

RELATED STORIES

QUEUE JUMP
The clever way Google can help you dodge queues and miss crowds forever
UDDERLY ABSURD
Google street view blurs COW'S face in hilarious privacy mix-up
SKIN TIGHT
Kim Kardashian wears bizarre full length body corset for lunch date with Khloe and her new boyfriend Tristan
‘WE KNEW HE WAS ALIVE’
Missing student declared dead in 2004 'was kidnapped and forced to be Kim Jong-un's English tutor’

It said that its ongoing investigation found that the stolen information did not include unprotected passwords, payment card data, or bank account information.

In the statement, it confirmed that information associated with at least 500 million user accounts were stolen with the company now working with law enforcement.

Advertisement

The statement said: "Online intrusions and thefts by state-sponsored actors have become increasingly common across the technology industry."

Yahoo said it was notifying potentially affected users and encouraged users to review their online accounts for any suspicious activity.

 

Verizon, which bought Yahoo for USD$4.83 billion in July 2016, said it had been notified of the massive breach.

It said: "Within the last two days, we were notified of Yahoo's security incident.

Advertisement

"We understand that Yahoo is conducting an active investigation into this matter, but we otherwise have limited information and understanding of the impact."

"We will evaluate as the investigation continues through the lens of overall Verizon interests, including consumers, customers, shareholders and related communities."


We pay for your stories! Do you have a story for The Sun Online news team? Email us at tips@the-sun.co.uk or call 0207 782 4368


 

machibet777.com