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THIS is the moment a young family were kicked off a flight because they asked if they could sit together.

Furious social media users have lashed out at Aussie airline Jetstar after footage of the family being booted off the flight from Bali to Adelaide emerged.

 The young family ask if they can be seated together in the clip taken onboard an Adelaide-bound Jetstar flight. A member of the cabin crew watches on
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The young family ask if they can be seated together in the clip taken onboard an Adelaide-bound Jetstar flight. A member of the cabin crew watches on

The young family can be seen packing up their belongings while two Jetstar crew members watch on flight JQ128 yesterday.

They are then escorted off the flight.

But the budget airline stood by its decision to remove the family from the flight, saying they refused to take their allocated seats.

“We had customers board a flight from Bali to Adelaide overnight who had taken other passengers’ seats and refused to move to their allocated seats,” a Jetstar spokesperson .

“The passengers refused to follow numerous requests from our crew so the captain decided that they would not travel on that flight.

“Like all airlines, our customers are allocated specific seats and we can’t have a situation where passengers sit wherever they like.

“This causes disruptions to other customers and delays the flight departing.”

The spokesperson said the family was rebooked to travel on a later service.

But Elena Della Foresta Scamoni, who said she was on that flight, commented on the Facebook video to say the crew overreacted.

 But staff refuse and they young family is asked to leave the flight from Bali
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But staff refuse and they young family is asked to leave the flight from Bali

“I was on that flight and the flight attendant overreacted they didn’t refuse to sit like Jetstar say they just questioned why the seats were the way they were and they couldn’t sit alongside their family,” she wrote.

“The young flight attendant overreacted no one was rude to her they merely discussed this between each other and I heard them say it’s not the attendants fault no one was blaming her, Jetstar didn’t even let the 2 families explain the story, the families were shocked the attendant was upset.

“To kick two families off with young children was disgusting and completely unnecessary they were no way abusive or rude, "Jetstar should be ashamed of themselves for doing such a thing to families with young children it was completely out of line.”

 Fellow passengers defended the family, saying staff on the Aussie airline had overreacted
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Fellow passengers defended the family, saying staff on the Aussie airline had overreacted

The dad in the video, who requested not to be named, said the Jetstar statement was “false”.

“No members of my family or the other family which were removed from the flight acted inappropriately, rudely or offensively towards any Jetstar staff or other passengers.

“There was nothing which warranted any passenger being removed from the flight and the inconvenience to two families with young children was significant,” he said.


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