Jump directly to the content

SURVIVORS of a horror 7,000ft drop on board a Singapore Airlines plane have finally landed at their destination.

Those onboard the flight that killed Brit granddad Geoff Kitchen, 73, recalled "doing somersaults" while others were "launched into the ceiling" as they greeted relieved family members in Singapore.

Passengers of Singapore Airlines flight SQ321 greet family members upon arrival at Changi Airport in Singapore
22
Passengers of Singapore Airlines flight SQ321 greet family members upon arrival at Changi Airport in SingaporeCredit: AFP
Relieved families gripped their loved ones in a tight embrace
22
Relieved families gripped their loved ones in a tight embraceCredit: AFP
Families were quick to catch up on events
22
Families were quick to catch up on eventsCredit: AFP
Passengers grip their seats and each other amid turbulence
22
Passengers grip their seats and each other amid turbulenceCredit: East2West
The traumatised flyers, who made an emergency landing in Bangkok, are seen escorted by ground staff upon arrival in Singapore
22
The traumatised flyers, who made an emergency landing in Bangkok, are seen escorted by ground staff upon arrival in SingaporeCredit: AFP
Passengers were thrilled to have landed safely on the ground
22
Passengers were thrilled to have landed safely on the groundCredit: AFP
Shattered passengers reached their final destination
22
Shattered passengers reached their final destinationCredit: AFP

Flight SQ321 took off from London Heathrow shortly after 10pm on Monday with 211 passengers and 18 crew on board - including 47 Brits.

Nearly 11 hours into the 13-hour journey to Singapore, the packed jet was smashed by sudden "severe turbulence" while passengers were eating breakfast, officials said.

Shocking images showed food, drinks and cutlery strewn across the galley kitchens of the plane as it was violently thrown around.

Geoff Kitchen, 73, died of a heart attack after the Singapore Airlines Boeing flight plunged 7,000ft in just six minutes sparking mid-air panic.

Read more world news

The granddad, from Thornbury, Gloucestershire, had just begun a six week trip to Singapore, Indonesia, Japan and Australia, with wife Linda when tragedy struck.

"I ended up hitting my head on the ceiling [and] my wife did. Some poor people walking around ended up doing somersaults, it was absolutely terrible.

"Suddenly it stopped, and it was calm again. The staff did their best to tend to the injured people, there were a lot of them. 

"Some of the staff were injured themselves, so they did a sterling job. 

"Eventually they told us we'd divert to Bangkok, which was a huge relief."

Jerry revealed that the horrific event forced his family to cancel their plans to attend his son's wedding.

Boeing 737 plane makes emergency landing minutes after take-off with 50 passengers on board in latest safety blunder

"We were going to my son's wedding, and that was supposed to be on Friday," he said.

"If we continued out itinerary, that would mean five consecutive flights. We're not going to do that, we're going to go straight back. It's just unfortunate.

"The bad experience that my wife and daughter had, and my own experience, [means] we can't stomach another five flights."

Geoff Kitchen, 73, died of a heart attack after horror turbulence hit the Singapore Airlines flight
22
Geoff Kitchen, 73, died of a heart attack after horror turbulence hit the Singapore Airlines flightCredit: Facebook
Injured passengers on board the Singapore Airlines flight
22
Injured passengers on board the Singapore Airlines flightCredit: East2West
The ceiling of the Boeing 777-300ER was ripped apart
22
The ceiling of the Boeing 777-300ER was ripped apartCredit: East2West
Footage showed dented overhead lockers where passengers smashed into them
22
Footage showed dented overhead lockers where passengers smashed into them
Ceiling fittings were ripped apart and pipework was exposed as the plane plunged 7,000ft
22
Ceiling fittings were ripped apart and pipework was exposed as the plane plunged 7,000ftCredit: ViralPress
Food, drinks and cutlery were strewn across the galley kitchen of the aircraft
22
Food, drinks and cutlery were strewn across the galley kitchen of the aircraftCredit: ViralPress
Shocking pictures show a crew member with a blood pouring from her nose
22
Shocking pictures show a crew member with a blood pouring from her noseCredit: East2West

Meanwhile, a passenger told Reuters that passengers not wearing seatbelts smashed into the overheard cabins as the turbulence suddenly jolted the plane.

Ceiling fittings were ripped apart and pipework was exposed - and a panicked stewardess was seen with blood pouring from her nose.

Passengers appeared shell-shocked after landing as paramedics and staff helped them off the plane in wheelchairs and on stretchers - with some in neck braces.

Dzafran Azmir, a 28-year-old student, said: "Suddenly the aircraft starts tilting up and there was shaking so I started bracing for what was happening.

"And very suddenly there was a very dramatic drop so everyone seated and not wearing seatbelt was launched immediately into the ceiling.

"Some people hit their heads on the baggage cabins overhead and dented it, they hit the places where lights and masks are and broke straight through it."

Passenger Andrew Davies said "the air stewards were stoic and did everything they could".

He said there was "very little warning" of the turbulence before the plane "just dropped".

"Passengers with medical training helping as much as they could. CPR on the poor gentleman that passed," he said adding they had "shouted for a defibrillator".

Davies told  that the crew had been "on their feet when it happened... I don't think I saw a single one of them who wasn't injured".

According to other passengers, seatbelts prevented injuries and prevented people from being "launched into the ceiling" of the aircraft, reports.

Australian Teandra Tukhunen said she was asleep when she "was woken up because I was thrown to the roof and then to the floor" at Samitivej Srinakarin Hospital in Bangkok.

The 30-year-old, who had her left arm in a sling at the hospital, added that she was pushed to the roof before she had a chance to fasten her seatbelt.

"It was just so quick, over in a couple of seconds and then you're just shocked. Everyone's pretty freaked out".

"Life happens," she replied when asked if it was scary.

"Things happen. The pilots saved our lives, that's all that matters in the end."

Following what he described as "quite scary" experience, passenger Joshua said, "I don't think I'll be flying again for a while".

He recalled hearing "one huge loud noise, things were coming through the ceiling, water everywhere, people crying… it wasn't a fun end to the journey" while he was lying on a trolley in the same hospital.

Joshua said he was in "a lot of pain" and felt much worse after the news of the passenger's death "sunk in".

Mr Kitchen, a keen amateur actor and former insurance worker was described as “a really nice bloke” by his devastated friends.

Steve Dimond, who lives with wife Jill a few doors down from Geoff in a quiet leafy cul-de-sac in Thornbury, Glos, said: “We are really upset. My wife is upstairs crying.

"He was a really nice guy. I last saw them on Sunday night and my wife saw them drive off on Monday.

"They were going on a big holiday to Singapore, Indonesia, Japan and Australia. They have a son and a daughter."

Geoff had suffered heart problems in recent years and had stents put in to widen his arteries.

Neighbour and close friend Steve, 73, added: “You wouldn’t know it, he carried on as normal and was very fit and active. 

“He was very involved with amateur dramatics and was helping me make scenery for our new production.

“He was a good singer, a fine actor, he was on the committee, he loved musical theatre.

“He and his wife like live music, all sorts, folk jazz, everything.

“He’s known his wife since they were teenagers, they are a lovely couple.”

“It’s a terrible shock, he was a really nice bloke.

“They were very adventurous and had been planning the holiday for a long time.

“They spent last weekend with their grandchildren because they wouldn’t be seeing them for a while.

Geoff and his wife Linda were both involved with the Thornury musical theatre group.

Mr Dimond said: “I will remember him playing a Sultan and a Dame, he was fantastic. A lovely, funny man who could sing and act.”

'I love you all', reads terrified passenger's text

By Juliana Cruz Lima, Foreign News Reporter

A TERRIFIED passenger onboard the horror Singapore Airlines flight sent an emotional text as the Boeing jet plunged 7,000 feet during a deadly turbulence.

On his way to a holiday in Bali, traveller Josh texted what he thought could be his final words to his loved ones.

Mum Allison Barker described the hours of desperate wait after getting a chilling message from her son at 9.10 this morning.

"I don't want to scare you, but I'm on a crazy flight. The plane is making an emergency landing… I love you all," Josh's text read.

Allison told the : "'It was terrifying. I didn't know what was going on.

"We didn't know whether he'd survived, it was so nerve wracking. It was the longest two hours of my life.

"It was awful; it was petrifying."

When she finally got through to her son, Josh assured her he was safe.

But he confessed he had some minor injuries to his teeth, adding he was "in a lot of pain."

The aftermath of the panicked Singapore Airlines flight battered by 'severe' turbulence
22
The aftermath of the panicked Singapore Airlines flight battered by 'severe' turbulenceCredit: Twitter
Staff outside the Singapore Airlines flight ready to help after the 'severe turbulence' left one dead and dozens injured
22
Staff outside the Singapore Airlines flight ready to help after the 'severe turbulence' left one dead and dozens injuredCredit: ViralPress

Geoff, who has a daughter and a son, was a member of the Thornbury Musical Theatre Group.

In a Facebook post shared on Tuesday evening, Thornbury Musical Theatre Group in Bristol said: "It is with a heavy heart that we learn of the devastating news of the passing of our esteemed colleague and friend Geoff Kitchen in the recent Singapore Air Incident.

"Geoff was always a gentleman with the utmost honesty and integrity and always did what was right for the group.

"His commitment to TMTG was unquestionable and he has served the group and the local community of Thornbury for over 35 years, holding various offices within the group, including Chairman, Treasurer and most recently Secretary.

"Our thoughts and prayers go out to his wife and the family at this difficult time, and we ask that you respect their privacy."

Boeing said: "We extend our deepest condolences to the family who lost a loved one and our thoughts are with the passengers and crew."

A grandfather hurt on today's deadly flight described his terrifying ordeal at a Bangkok hospital attempting to find his wife, daughter, and grandson.

Jerry, a 68-year-old who talked with the BBC without revealing his last name, called today the "worst day of my life."

According to him, medical officials took the most seriously injured passengers off the plane first once it landed in Bangkok.

He said: "I ended up in the hospital and obviously, because of the situation, it was fairly chaotic.

"Things were going very smoothly at first. I had just been to the loo, came back and sat down [before experiencing a] bit of turbulence.

"Suddenly the plane plunged, I don't know how far but it was a long way and so sudden. There was no warning at all. 

The Singapore Airlines flight was diverted to the Suvarnabhumi International Airport in Bangkok where it made an emergency landing shortly before 4pm local time.

It had been due to land at Singapore's Changi Airport at 6.10pm local time.

The Boeing 777-300ER plunged from 38,000ft to 31,000ft near the Andaman Sea as it approached Thailand, according to flight tracker .

A convoy of 13 ambulances raced to the scene in Bangkok - with pictures showing emergency vehicles lined up on the tarmac.

The general manager at the airport in Bangkok described a scene of "panic and chaos".

He said investigators suspect the severe turbulence was caused by an air pocket.

A spokesperson for Singapore Airlines confirmed one person had died on board due "severe turbulence en-route" to Singapore.

They said: "We can confirm that there are injuries and one fatality on board the Boeing 777-300ER.

"18 individuals have been hospitalised. Another 12 are being treated in hospitals.

"The remaining passengers and crew are being examined and given treatment, where necessary, at Suvarnabhumi International Airport in Bangkok.

"There were a total of 211 passengers and 18 crew on board.

"Singapore Airlines offers its deepest condolences to the family of the deceased.

"Our priority is to provide all possible assistance to all passengers and crew on board the aircraft.

"We are working with the local authorities in Thailand to provide the necessary medical assistance, and sending a team to Bangkok to provide any additional assistance needed."


Were you on the Singapore Airlines flight? Get in touch on 07741005808 or email [email protected]


Passengers were helped off the plane in wheelchairs and on stretchers
22
Passengers were helped off the plane in wheelchairs and on stretchersCredit: East2West
Rescue teams gear up to move the injured to hospitals in Bangkok on Tuesday evening
22
Rescue teams gear up to move the injured to hospitals in Bangkok on Tuesday eveningCredit: EPA
Rescue workers set up tents on the tarmac to treat the injured
22
Rescue workers set up tents on the tarmac to treat the injuredCredit: PONGSAKORNR RODPHAI/UNPIXS

Extreme tropical thunderstorms have been battering the region this week, according to local media reports.

Aviation consultant John Strickland said that "turbulence happens" but even with millions of flights each year, incidents are "limited" and "fatalities are rare".

He told PA news agency: "Exposure is greater in different parts of the world.

"The South Atlantic, Africa and the Bay of Bengal are all places that spring to mind where there's a greater incidence.

"There are discussions about whether climate change is influencing an increase in occurrences."

Mr Strickland said airlines use a variety of methods to minimise the chances of a flight being affected by turbulence, such as weather forecasts, radar and reports from aircraft ahead.

He added: "It can never be taken lightly when airlines recommend you keep the seatbelt loosely fastened throughout the flight."

A spokesperson for the UK Civil Aviation Authority said: "Our deepest condolences go out to all those who have been affected.

"Accidents of this nature are extremely rare and aviation remains one of the safest forms of travel."

Turbulence deaths are rare tragedies

By Lisa Minot, Head of Travel

THE idea that a flier can be killed by turbulence will strike fear into the hearts of many who have experienced it on a flight.

Nervous fliers often cite the terrifying experience of turbulence as the reason they are so scared of taking to the skies. Even the most confident flyer can feel panic when a plane begins to rattle and roll.

But in reality, this is a relatively rare occurrence. There have been just 38 deaths in the last 15 years, with another 30 passengers and 116 crew seriously injured. Compare that to the more than 4.4billion people who take to the skies each year around the world. 

Jet streams, atmospheric pressure and storms are the most common reasons for turbulence but the most dangerous is clear air turbulence as pilots have no warning and time to put seabelt signs on.

However, just three percent of flights experience light turbulence, one per cent of them get moderate episodes and mere tenths of one percent experience severe issues.

When moderate or severe turbulence does lead to injuries, it is passengers not wearing their seatbelt or standing in aisles or toilets who are most at risk.

Keeping your seatbelt on for the entire flight is the most sensible way to ensure that should the worst happen, you are taking the best precautions possible.

Last year, five British Airways crew were left with horror injuries and passengers screamed in terror during severe turbulence on another Boeing 777-300ER at 30,000ft.

One of the in-flight team suffered a dislocated ankle and another concussion after being thrown around the cabin following take-off from Singapore.

Singapore Airline's Boeing 777-300ERs can seat up to 264 passengers and crew.

Injuries from turbulence - a change in the air that can rock a plane - are rare.

Atmospheric pressure, air around mountains and weather fronts or storms can all cause turbulence. Jet streams are a common cause too.

Boeing has found itself plunged into crisis after a series of dangerous jet failures and the death of a company whistleblower.

window panel on a Boeing 737 was ripped from one plane mid-flight - and a wheel dropped from the bottom of another jet during takeoff.

John Barnett, a former longtime Boeing employee-turned-whistleblower, was found dead in his truck just days after giving evidence against the company which is in the midst of a criminal investigation.

READ MORE SUN STORIES

The 737 MAX, most commonly used aircraft for commercial flights in the world, was also grounded in countries around the world between March 2019 and December 2020.

It came after 346 people died in two similar crashes on the planes, the Lion Air flight in October 2018 and the Ethiopian Airlines flight in March 2019.

Sky high chaos: a timeline of Boeing incidents

BOEING has found itself at the centre of concerning safty reports. Here is a timeline of the biggest incidents surrounding the US aircraft maker.

March 2024 - Boeing 787 LATAM LA800 "sudden nose-dive"

March 2024 - Wheel falls off Boeing 777 United Airlines plane

January 2024 - Boeing Alaska Airlines ripped window

January 2024 - Boeing 747 Delta Airlines plane loses front tyre

March 2019 - Boeing 737 MAX 8 Ethiopia Airlines fatal crash

October 2018 - Boeing 737 MAX 8 Indonesia Lion Air fatal crash

The aftermath of the violence turbulence on the Singapore Airlines flight
22
The aftermath of the violence turbulence on the Singapore Airlines flightCredit: ViralPress
One passenger has been confirmed dead and dozens have been injured
22
One passenger has been confirmed dead and dozens have been injuredCredit: x/@nnthotnews
Airport staff and emergency services preparing for the arrival of the Singapore Airlines plane in Bangkok
22
Airport staff and emergency services preparing for the arrival of the Singapore Airlines plane in BangkokCredit: ViralPress
Topics