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BAGGAGE handlers have been caught hurling bags from an easyJet plane onto the back of a truck in the second incident to be exposed this week.

The careless workers were spotted pulling passengers' suitcases from the conveyor belt, lobbing them from the conveyor into the back of the truck as they unpacked the plane.

 The bags were thrown from the conveyor belt to the back of the truck
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The bags were thrown from the conveyor belt to the back of the truckCredit: Jason Hollyhand
 Shocked travellers watched out the window of the Luton plane, watching the baggage handlers
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Shocked travellers watched out the window of the Luton plane, watching the baggage handlersCredit: Jason Hollyhand

Shocked Jason Hollyhand spotted the handlers as he was getting ready to board the flight to Hamburg at Luton Airport, saying he couldn't believe his eyes.

The 35-year-old said: "They're a law unto themselves.

"I know their job is hard and they are trying to have a quick turn around but they're damaging other people's property."

 The bags were lobbed into the truck, with one having already fallen out before Jason started recording
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The bags were lobbed into the truck, with one having already fallen out before Jason started recordingCredit: Jason Hollyhand
 The airport and airline said they had high expectations for their staff
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The airport and airline said they had high expectations for their staffCredit: Jason Hollyhand

The matter is already under investigation, with Menzies Aviation, who is contracted out to provide baggage services for airlines, saying the behaviour was "unacceptable".

At one point, one of the bags is thrown so hard it hits the back of the truck, bouncing back to rest on top of the other discarded bags.

Another bag is thrown quickly onto the back of the truck, ricocheting on one side and falling back down.

The footage released of the Menzies Aviation workers was filmed at Luton Airport on September 23 last year.

It's the second time baggage handlers have been caught manhandling bags after outrage was sparked by footage showing workers carelessly throwing bags into the truck, with some crashing onto the concrete runway below.

Jason told The Sun Online that he had spotted the workers while waiting for his flight last year, saying: "I was just standing in the line, waiting to get on the plane when I saw that one of the bags they were throwing had fallen on the floor.

"They were just launching the bags."

He said that other passengers also spotted the baggage handlers, with Jason saying: "If I could have shouted out to them, I would have."

The Hertfordshire local said he had previously had bad experiences with luggage lost in transit, saying the latest incident he witnessed left him feeling disillusioned.

 Jason said he couldn't believe his eyes when he saw the baggage handlers
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Jason said he couldn't believe his eyes when he saw the baggage handlersCredit: Jason Hollyhand
 The baggage handlers were unloading an easyJet plane in September when they were spotted
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The baggage handlers were unloading an easyJet plane in September when they were spottedCredit: Jason Hollyhand

A Menzies Aviation spokesperson said: "Menzies Aviation considers the safe conveyance of passengers’ luggage to be a matter of the highest importance.

"Menzies Aviation was made aware of the existence of the video in question on 17 March 2017.

"The behaviour displayed in the video is unacceptable, and an investigation is already underway. We will take whatever action is necessary to ensure that such behaviour is stopped, and our professional standards are upheld properly in future."

A spokesperson for Luton Airport said: "We expect all third parties operating at London Luton Airport to uphold our high standards.

"Where this is not the case, we work with our airline partners and their ground handling agents to take any appropriate action".

A easyJet spokesperson said: “We try to work closely with all of our airport partners to ensure our passengers’ bags are handled securely and with care.”



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