McDonald’s employee reveals the secrets of working in the fast food chain’s kitchen and how one server got sacked in an hour
Reddit user Mishka2D said they had been working in a UK branch for nearly a year and revealed why the ice cream machine was so often out of order
A McDONALD’S worker has revealed the secrets of working in the fast food chain’s kitchen and explained how one of their colleagues got sacked just an hour after starting.
Taking part in a question and answer session on the social media site Reddit, UK user Mishka2D explained they were 16-years-old and had been working at the burger joint for nearly a year.
The reported that the social media user confirmed her employment at the company by posting pictures of their branded hat, name tag and welcome booklet.
Mishka2D said: “I have been working for like 9 maybe 10 months now, and the shortest I have ever seen someone work here was about an hour.
“They were new, got put on the front, and after a customer stood there looking at them waiting for them to ask for their order, they said: 'What the **** are you looking at me for?' They were sacked on the spot.”
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One commenter asked why the cheese was sometimes “dried out and hard?”
Mishka2D replied: “The cheese used on food is out in the air for sometimes days, as long as it hasn't got to the point of making people ill, we are supposed to use it.”
Several Reddit users asked why the ice cream machines were out of order so often with one querying: “When you say the ice cream machine is down are you lying?”
Mishka2D said: “Sometimes yeah, sometimes we just can't be bothered, or we have run out of mix."
Asked how many troublesome customers they had encountered while working at McDonald's, Mishka2D replied: “Honestly don't get many, worst we had was a woman who said that she ordered some nuggets weeks ago and still didn't have them.
“[She] walked in and demanded new ones for free and then just took a box from someone else's tray of food and stormed off. We replaced their food for free and gave the police [the CCTV footage.”
Secret menus are popular knowledge at rival burger chains such as In-N-Out Burger and Burger King
but Mishka2D informed Reddit users that there wasn’t one at the Golden Arches.
They said: “Only off menu stuff is just changes to current items like add cheese or stuff like that. Best one we got was a guy who ordered a chicken sandwich, without the sauce, chicken, or bun, and with cucumber and tomato, so basically a salad.”
Another questioner wanted to know what “unsanitary things [were] happening in the kitchen” but Mishka2D assured readers that nothing untoward was going on behind the counter.
They said: “No not really, we are really clean and the entire place gets washed down every night. And my favourite job is probably taking out the rubbish (sounds weird I know), but it lets me get out of the kitchen for a while which I like.”
In response to the post a McDonald's spokesperson said: “We’re pleased to see that this thread identifies the importance placed on cleanliness in our restaurants.
“Hygiene and cleanliness is a key priority for us and we’re proud that 99% of our restaurants have an independent, hygiene rating of 4 and above.
“We’re committed to providing our customers with a great service and processes are in place to ensure our high standards are upheld.”
They added: “We’re not aware of the customer services incident referenced in this post and we strongly refute any claim made about the poor storage of any food in our restaurants.”
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