The glitch came just four months after the courier company vowed to "set a new delivery standard" as it was awarded the KFC delivery contract
DELIVERY giant DHL has apologised after 900 KFC branches were forced to close when their chicken wasn't delivered.
The glitch came just four months after the courier company vowed to "set a new delivery standard" as it was awarded the KFC delivery contract.
After announcing the partnership, a DHL spokesman boasted: "DHL is also committed to setting a new industry benchmark by delivering outstanding service to all KFC’s restaurants and its consumers."
"We intend to re-write the rule book and create a stock management, distribution"
In a tweet, KFC UK said: “The chicken crossed the road, just not to our restaurants…
“We’ve brought a new delivery partner on board, but they’ve had a couple of teething problems – getting fresh chicken out to 900 restaurants across the country is pretty complex!
“We won’t compromise on quality, so no deliveries has meant some of our restaurants are closed, and others are operating a limited menu, or shortened hours.
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“Shout out to our restaurant teams who are working flat out to get us back up and running again.”
A DHL spokeswoman added: “Due to administrative issues a number of deliveries have been incomplete or delayed.
"We are doing our utmost to rectify the situation as soon as possible and apologise for any inconvenience this may have caused.”
The chicken chain is still looking into how many venues are affected but customers have reported multiple closures across the UK, including Newcastle, Suffolk, Surrey and Berkshire.
Fans of the fried chicken have been sharing their disappointment on Twitter.
One said: "Drove to two separate @KFC_UKI to find one had no chicken and one was closed. What even is my luck. Just want some fried chicken".
Another said: "As if kfc is closed coz they’ve run out of chicken."
A third added: "KFC in both Cheshire Oakes and Chester Greyhound Park are closed because... they're out of chicken."
Its not the first time that a chain has been in hot water over deliveries.
Last month, Wetherspoons was forced to pull steak from it's steak night menu following an investigation into its supplier by the Food Standards Agency.
In October, KFC fans branded the new Double Down burger a "disaster" after it failed to live to hype.
The breadless burger uses two pieces of chicken to the form the bun, with bacon, Monterey Jack cheese and BBQ sauce making up the filling.
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