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SAMSUNG has admitted millions of customers are at risk after The Sun exposed a security flaw in its flagship new phone.

We told how mum Lisa Neilson, 34, found anyone could access her Galaxy S10 using their thumbprint when she fitted a £2.70 screen protector which she bought on eBay.

Lisa Neilson found anyone could access her Galaxy S10 using their thumbprint when she fitted a £2.70 screen protector
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Lisa Neilson found anyone could access her Galaxy S10 using their thumbprint when she fitted a £2.70 screen protectorCredit: NB PRESS LTD TEL 07976731081

South Korean giant Samsung announced a software update to fix the problem.

It came as finance firm KakaoBank told customers to stop using fingerprint recognition to log into its services.

The Galaxy S10 was launched in March and more than 16million handsets have been sold.

Samsung said it was “aware of  malfunctioning fingerprint recognition and will soon issue a software patch”.

But the couple who exposed the problem blasted the company for not acting quickly enough.

Lisa’s husband Wes, of Castleford, West Yorks, said: “We rang them weeks ago — and still haven’t had an apology or explanation.

“On their website they offer up to $200,000 to anyone who finds a serious security bug. I’d say this was serious but they’ve not offered us a cent.

“Just a couple of days ago they told us it was not down to them because it was a third party product causing the problem."

Samsung admitted millions of customers are at risk after The Sun exposed a security flaw in its flagship new phone
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Samsung admitted millions of customers are at risk after The Sun exposed a security flaw in its flagship new phoneCredit: NB PRESS LTD TEL 07976731081


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