Microsoft 365 down UPDATES: Crash leaves thousands without access to their emails
MICROSOFT 365 services, including Outlook, are down, leaving thousands of users in Europe and the US frustrated.
Reports on Downdetector.co.uk started about 7.30am with more than 800 reports at its peak.
When loading Outlook, an error page appears: "Your request can’t be completed right now."
Over in the US, reports have started to surge in the past few minutes.
Here is the latest figures from Downdetector.com:
Meanwhile, the number of users reporting issues to Downdetector in the UK in the past half hour has dropped to less than 400.
In a post on X, Microsoft 365 Status said: "We're investigating an issue impacting users attempting to access Exchange Online or functionality within Microsoft Teams calendar."
Follow our live blog below for all the latest updates ...
Here's what happened at Microsoft today:
- Microsoft 365 servers went down at about 7.30am in the UK this morning, affecting thousands of users in Europe.
- There was initially less disruption in the US although there has been a huge upturn in reports in the past hour.
- The main areas affected were those trying to access emails on their Outlook or Teams calendars.
- Reports have been dropping in the past two hours in Europe, which would indicate Microsoft is close to solving the issue.
- “We’re investigating an issue impacting users attempting to access Exchange Online or functionality within Microsoft Teams calendar,” the company said, and directed affected users to its admin centre.
- That page is intended for network administrators and other professionals who manage IT networks, and requires a login.
Thanks for following us; this blog is now closing.
Credit: Alamy Admin pages report various issues
Microsoft 365 admin pages are reporting various health issues and advisories on Exchange Online, Microsoft 365 suite and Microsoft Teams services.
They include: Users unable to access Microsoft Teams calendars; European admins experiencing data inaccuracies and users unable to sync or send email messages from Outlook for Mac.
Microsoft 'investigating issue'
Microsoft has said it is "investigating an issue" after users reported problems with Outlook and Teams.
In a post on X, Microsoft 365 Status said: "We're investigating an issue impacting users attempting to access Exchange Online or functionality within Microsoft Teams calendar."
What we know so far on the problems at Microsoft 365
- Microsoft servers went down around 7.30am in the UK this morning.
- This affected thousands of users in Europe.
- There was less disruption in the US although there has been an upturn in reports in the past hour.
- The main areas affected were those trying to access emails on their Outlook or Teams calendars.
- Reports have been dropping in the past two hours, which would indicate Microsoft is close to solving the issue.
Credit: AP Software family
Microsoft 365 is a family of software that includes Word, Excel and Powerpoint.
Admin pages report various issues
Microsoft 365 admin pages are reporting various health issues and advisories on Exchange Online, Microsoft 365 suite and Microsoft Teams services.
They include: Users unable to access Microsoft Teams calendars; European admins experiencing data inaccuracies and users unable to sync or send email messages from Outlook for Mac.
The number of users reporting issues drops to a little under 300 as of just before 1pm
This would indicate Microsoft is close to solving the problem.
Number of users reporting issues drops
In the past hour, less users have reported issues when trying to use their emails on Outlook.
Here is the latest report from Downdetector.
Latest updates on the outage at Microsoft
Here is the latest news on the outage at Microsoft, which started at about 7.30am in the UK this morning.
Admin pages report various issues
Microsoft 365 admin pages are reporting various health issues and advisories on Exchange Online, Microsoft 365 suite and Microsoft Teams services.
They include: Users unable to access Microsoft Teams calendars; European admins experiencing data inaccuracies and users unable to sync or send email messages from Outlook for Mac.
Global disruption with cloud services
Here's some analysis on the issue from the IT unit at the University of Helsinki.
Software family
Microsoft 365 is a family of software that includes Word, Excel and Powerpoint.
Number of users reporting issues continues to surge
In the past hour, hundreds more users have reported issues when trying to use their emails on Outlook.
Admin pages report various issues
Microsoft 365 admin pages are reporting various health issues and advisories on Exchange Online, Microsoft 365 suite and Microsoft Teams services.
They include: Users unable to access Microsoft Teams calendars; European admins experiencing data inaccuracies and users unable to sync or send email messages from Outlook for Mac.
Number of reports in the US starts to rise
While still relatively small, the number of users reporting issues with accessing their emails on Outlook has started to rise in the US.
'We're all good' ... according to Microsoft
Here is the latest status update from Microsoft. According to the company, everything is up and running though that's not what users are reporting.
We'll post any updates here.
Users report issues
One user said the site "simply does not load".
Users report 503 error – but no update as yet from Microsoft
Here's what one user is experiencing when trying to access the service this morning.
Follow us here for all the latest updates.
Main issue is Outlook
More than 80% of reports are linked to reports of problems with Outlook, according to Downdetector.
Number of users reporting issues surges
Here are the latest figures from Downdetector.
