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a person is holding the steering wheel of a car

Major update as millions could be owed cash in car finance mis-selling scandal

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What is PPI and did I have it?

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BBC chef apologises after closing restaurant - leaving customers out of pocket

My flight was cancelled last minute - I haven't had a refund 7 months later

My kid was scarred for life by a Shein buy - I was offered 94p as compensation

Investigation

DON’T BANK ON IT

Banks paying out £1,000s in compensation after closing accounts ‘in error’

a phone displays a list of apps including afterpay zip and perpay

Urgent warning for buy now, pay later shoppers this Christmas

a white door with black mold on it next to a white cabinet

Thousands of renters could be owed compensation up to £20,000 for housing issues

a phone displays a list of apps including afterpay zip and perpay

OUT OF INTEREST

New buy now, pay later launches in the UK to rival Klarna and Clearpay

Urgent warning over 'scam' banks won't refund as victim loses £190k

a pink piggy bank wearing a santa hat and decorated with christmas lights

Five refunds to claim worth thousands of pounds and you'll get the cash by Xmas

IN THE BAD BOOKS

Booking.com won't refund £260 after flat looked NOTHING like the photos

a woman is reading a letter with a surprised look on her face

Major bank poised to pay £1,100 compensation to 'thousands of customers'

RETURN TO SENDER

The best and worst parcel firms to use this Christmas revealed

How the clocks going back could mean you work an extra hour for FREE

a person 's hands are on the steering wheel of a car

Update in car finance mis-selling scandal that could see drivers owed £1,000s

Trainline issues warning to passengers that must be followed or risk £100 fine

the word broadband is on a piece of paper

Easy move could save you up to £235 a year on broadband, mobile and TV bills