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British Airways doesn’t always clean seats before flights unless it’s for VIP passengers

BRITISH Airways is failing to check seats are clean — unless it is for a VIP.

The airline gives special treatment for its Premier and Gold Guest List customers, who are considered too important to upset.

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British Airways has been failing to clean seats before flights unless it's for a high-profile passengerCredit: Getty Images - Getty

Their seat, which may be in any class, must be cleaned and checked under a new company edict.

But all other passengers — including those in first class — cannot be sure their seat has been cleaned because BA carries out random checks after a sweep of the aircraft.

The policy has outraged cabin crew, who have complained for years about cleaning standards.

One said: “Why can’t we make sure our aircraft are clean enough for all our customers?”

The policy was outlined to staff in an online forum.

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Its Premier and Gold Guest List customers are frequent fliers or those responsible for booking flights for big companies.

Even those in luxury Club Suite may not get a clean seat — staff say they are badly designed so crumbs collect under the armrest.

British Airways told The Sun: "We take cabin cleanliness extremely seriously, and all customers deserve a clean seat.

"Our processes have always included checks to ensure cabins meet the standards expected by our customers."

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