British Airways flights cancelled as airline suffers another IT failure
PASSENGERS were reportedly stuck onboard planes and in lengthy queues as British Airways suffered another IT system failure earlier today.
The airline suffered a technical issue this afternoon just a day after it said it would have to cancel upcoming flights to avoid more travel chaos.
The airline has confirmed that the IT failure has now been resolved.
A spokesman said: "We experienced a technical issue for a short time this afternoon which affected our operation at Heathrow Terminal 5.
"This has now been resolved and we're resuming flight operations. We've apologised to those customers who have been inconvenienced."
Angry passengers took to twitter to share their frustration at their flight being disrupted.
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One person wrote: "@British_Airways what's the contingency plan please? Our captain has just said he has no news and we're sat on the tarmac at Geneva."
Another person put: "Been stuck at Heathrow for two and a half hours unable to check in with @British_Airways due to them experience a "global IT system failure"... no one seems to have answers or know what's going on."
Someone else wrote: "@British_Airways yet more IT issues. Why have we been sitting here with no luggage and the captain unable to contact you? Carrier pigeon could be an idea."
A fourth put: "@British_Airways seriously need to sort their IT systems out - yet another catastrophic failure at Terminal 5."
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This is the second major IT failure British Airways has suffered in two months.
In February, more than 500 flights were disrupted after the flagship carrier suffered its biggest IT failure for years.
Yesterday, BA announced it is reducing its schedule between now and the end of May, with Brits on affected flights over Easter rebooked on alternative seats.
A spokesman told Sun Online Travel: "While the vast majority of our flights continue to operate as planned, as a precaution we've slightly reduced our schedule between now and the end of May as we ramp back up.
"We've apologised to customers who are affected by this and to limit the inconvenience have re-booked them onto earlier or later flights on the same day they were originally due to travel where possible."
Hundreds of BA flights have been disrupted in recent weeks due to IT issues, with passengers left waiting for hours for their luggage and being sent home empty-handed.
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Last weekend, 192 BA flights were disrupted which led to hundreds of arrivals waiting for hours to get their luggage.
Earlier this month BA announced it was scrapping its mandatory face mask policy, however, Brits flying with the airline are warned they must still wear face masks if they are travelling to 50 destinations.
