UNEASY

Hundreds of EasyJet flights delayed after massive IT failure as airline apologises to travellers

HUNDREDS of EasyJet flights today have either been delayed or cancelled after the airline suffered from a massive tech failure.

Thousands of passengers were plunged into chaos after the systems reportedly failed and caused all planes to be grounded.

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EasyJet has apologised to customers who are affected by the issuesCredit: Reuters

The airline giant Easyjet this afternoon apologised to travellers for any issues, and confirmed that all flights due to depart between 1pm and 3pm would be affected.

Just two flights, to Mallorca and Thessaloniki, in Greece, taking off from Gatwick were not cancelled or delayed as a result of the failure.

Most flights taking off after 3pm are reportedly unaffected, but some are still showing up as delays as part of the knock on effect from the system crashing.

Up to 200 flights scheduled to depart accross the country have been affected by the IT issue.

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One furious passenger said: "EasyJet is actually the worst! They’ve cancelled flights and won’t even tell people what’s going on and to make it worse Manchester Airport won’t let people out get other flights."

Another posted online: "If you're flying with EasyJet don't even bother coming to the airport, checked our bags, sent us to a gate, said our flight was boarding.

“Then found hundreds of other passengers all being told the flights are cancelled as we were meant to board. Customer service non-existent.”

Other passengers claimed that they had been left "stranded" in the airport with no information.

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A spokeswoman for EasyJet said: “EasyJet can confirm that the earlier IT systems issues have now been rectified.

"Unfortunately, they resulted in some cancellations earlier today and while we expect to operate most of our remaining flying programme some may still be subject to some disruption in the coming hours.

"We advise customers due to travel with us to continue to check Flight Tracker for the status of their flight before making their way to the airport.

"We apologise for the inconvenience caused and customers can apply for compensation in line with regulations."

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